About Bizzabo

Bizzabo is a cloud-based event management solution that caters to the needs of professional event planners, such as conference and corporate event planners.

Bizzabo offers event management capabilities such as event registration and ticketing, on-site check-in, PayPal and credit card integration, contacts management, sessions and agenda management and flexible price settings.

Bizzabo also offers event marketing features such as promo codes, tracking links, custom event website creation and customized embeddable widgets. Real-time polls, surveys and one-on-one messaging between participants are available to encourage audience engagement.

The system also offers reporting and analytics functions such a...


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69 Reviews of Bizzabo

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(46)

46

4 stars

(18)

18

3 stars

(3)

3

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 69 results

January 2018

User Profile Picture

Molly from Teach For America

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Fantastic!

Pros

As an event manger for a large non-profit, we were desperately in need of an updated ticketing and registration site for our 100+ regionally and nationally and nationally hosted events per year. We needed something that staff members would feel comfortable with and could pick up without extra training/coding/website knowledge. We did our due diligence, looking into about a dozen platforms before narrowing down to our top three for sales pitches, trial accounts, etc. In the end, we chose Bizzabo and couldn't be more thrilled with our decision. Their software is simple and easy to use, yet robust and meets all of our needs. The sites are clean and modern looking. The app build is quick and seamless in how it works with the website, not needing to duplicate copy or set up a separate experience. This was a huge time and cost saver for us. Perhaps most importantly, their customer support is unparalleled; this includes their customer success managers and their web support team. Both have taken the time to get to know us personally and as an organization, and keep our needs and parameters in mind. They are quick, responsive, incredibly kind, and knowledgeable in their product. I could truly write pages on how valuable their customer support team is. I sing Bizzabo's praises any chance I get.

Cons

I wish there was a way to accept onsite payment. I want to acknowledge that Bizzabo was upfront with us during the contracting stage that this wasn't something they offered, as their services are largely pre-event focused (ticketing, registration, etc). We absolutely knew this wasn't included, but my wishful thinking is that it did exist.

March 2021

Emily from GreenBook

Company Size: 11-50 employees

Industry: Publishing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Our worldwide event management system

Pros

Bizzabo's robust capabilities but simple UX make it accessible for all event management teams. We are able to launch event websites in minutes by repurposing templates from past events. Their end-to-end solution means that we keep everything on one platform -- from point of sale to post-event communications and everything in between. Some of the my favorite features are are: Agenda Capabilities: Hybrid, on demand, virtual, and in-person options that works with third party streaming Website Builder: Drag and drop builder that also allows for HTML customization for advanced teams Registration Management: Easy list management with Stripe integration for payments We use Bizzabo to run our virtual and in-person events across the world.

Cons

Looking forward to platform updates in the areas of attendee networking + engagement.

Reasons for Switching to Bizzabo

Before Bizzabo, we were using a many fragmented platforms that did not integrate. For us, the main benefits of Bizzabo are: All-in-One Solution: A consolidated platform saves us hundreds of hours of work DIY: Our non-technical team uses Bizzabo on a daily basis, from interns to directors Automation: Allows us to keep our production team small and agile

July 2015

james from Sagacity Media Ltd

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

July 2015

We want this to be all it claims to be

So far a unique platform. We wanted to integrate our CRM, Marketing emails, websites, ticketing and get a event app. Bizzabo ticked all of the boxes in theory. However having used some of the features such as CRM and Marketing, think its more appropriate that they do not use the term " CRM " as its a contact database only. There are no CRM functions. The real downside to this is the marketing emails element- you can send emails and upload lists but you cannot export or see who is opening/clicking or unsubscribing. Any event organiser requires this - it is a core need and makes you wonder if they really understand their customers market. If you need a website and ticketing and a App, they seem good at this. They are also good at developing new elements for you on the spot - which is incredibly helpful but also makes you feel like the offering isnt quite finished and their clients are a testing bed to identify and create features that should have been there in the first place. We would like to see this work and support innovation. None the less without facilitating the core needs of a organiser from a marketing and CRM side, the price tag is unjustifiable and the advertising misleading until those features are fully implemented.

May 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

Great event management solution

We loved it, it helped us run a great event from top to bottom.

Pros

It has a robust functionality for all event aspects, from creating a website, app, payments, attendee management, coupons and more. We ran a 500 event on Bizzabo and it worked great for us.

Cons

The UI looks a bit outdated and sometimes it takes time to get used to it. Plus their pricing is really expensive.

March 2020

Kristen from MailCon

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Best Event Management Software on the Market

Overall, I have had a great experience using Bizzabo and working with their team to build our custom app. Their support team is also great.

Pros

Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

Cons

The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

Reasons for Choosing Bizzabo

Bizzabo is more user-friendly and offers way more features at a better price point than the other products I reviewed. The widgets and app are also clean and nicely designed.