17hats
About 17hats
17hats Pricing
17hats offers a free trial for 7 days. Details of paid plans include: Monthly plan - $45/month Annual Plan - $295 ($25/month) paid annually Two Year Plan - $395 ($17/month) paid in lump sum
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for 17hats
1 - 5 of 118 Reviews
Marc
Photography, 1 employee
Used less than 2 years
OVERALL RATING:
5
Reviewed December 2021
Great tool for small business owners
Camila
Verified reviewer
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Brings Everything Together
Before using 17Hats, I had documents all over the place and my business felt very unprofessional. 17hats helped me get everything in one place and add my branding to each document. Now I can see all of my projects in one place, see who needs what, and very easily send invoices, contracts , questionnaires and other documents that are branded and professional. I also have it setup to send emails automatically. It’s been a big timesaver and game changer for my business. I can’t imagine running my business without it.
PROSWhat I love most about 17hats is how much time it saves me by gathering my emails, invoices, contracts and banking all in once place. And it helps me send professional looking documents to my clients and connects to my square account.
CONSIt took quite a bit of time to set up, but once I understood it, I was glad I didn’t give up on it.
Reason for choosing 17hats
I didn’t know about other studio management software programs when I started with 17hats, but now there are many. I feel no need to look into them because 17hats is working so well for me. I have no complaints or reason to look elsewhere.
Molly
Photography, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2022
17hats as a Photographer (solo owner)
In short, was drawn into the service to help cut down the number of software services and just use one service, but the cost was too high for the product I got. I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great. Overall, left feeling like I invested in a waste of money with a frustrating experience... this was my first experience using something robust and I then moved on to find other solutions.
PROSI love an all-in-one service that can combine these features: - Invoice / expense management - scheduling online for clients - CRM style contact management - workflows and templates to make my life easier - nice to look at and easy ux The idea was there but some work needed to go into the original feature development. A lot of the helpful features felt confusing and a pain to set up. Might be better now but when I used it it was such a headache I did not use a lot of the features that drew me in.
CONSThe software is bundled up to draw you in for your one-stop shop for the list of things I stated. However, one of my biggest pet peeves with up-and-coming companies is their lack of focus to improve the functions of their initial systems in play. After their successful launch and drawing me into their somewhat expensive annual fee, I felt they kept working on new features instead of improving current features that could have used some attention for better UX. I got so frustrated with this that I left. Feeling that I was constantly being asked to spend more money on new features that I did not want.
Reason for choosing 17hats
17hats did a great job advertising its features. It was the do-it-all software.... it just didn't pan out to be a good fit at the time. I slimmed down and used MoonInvoice which was a lot more affordable at the time, and now I'm back to needing something more robust. I'm currently using FreshBooks & DayLite CRM.
Karida
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed October 2021
Should I stay or should I go?
It allows you to organize all clients in one area for all members of the team. There are so many options to utilize...but quite a few of the email functions are faulty.
CONSEmails fail to send on multiple occasions. Scheduled emails fail to send on occasions. Its frustrating to type out a detailed email to a client and then press send; only to find out that it never sent. Time is wasted. Some "insert" links work, while others don't. I understand that "user error" can be the case on some occasions, however, if it works on certain days and not on others...its the system.
Reason for choosing 17hats
It was a recommendation by 2 people , however, 1 other person warned me.
Rozalind
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Great CRM but not my favourite
I was with them for years and it was good! Loved their invoicing, loved the price, loved how easy it was to set up and change things but I wished that it had a bit more personal flair that you could add. Being a creative it's so nice to be able to customize price lists and portals a bit more.
PROSbeing from Canada I loved that the invoices could be split up to have some items charging GST and some items charging both pst and gst within an invoice. Was my absolute favourite part of the CRM! I also liked how easy it was to set up
CONSIt was a little clunky looking to clients and the client portal wasn't as beautiful as others I've tried.
Reason for choosing 17hats
At the time I had a friend who had used it and had said good things so I tried it out and found it easy to set up!