DiliTrust Governance Suite
About DiliTrust Governance Suite
DiliTrust Governance Suite Pricing
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Most Helpful Reviews for DiliTrust Governance Suite
1 - 5 of 12 Reviews
Paul
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Outstanding legal, entity management and board portal software
Dilitrust took the time to listen and really understand my issues and objectives, this is what made me arrive at the decision to proceed. Dilitrust have a very well established customer base over many market segments making them a very experienced solution provider to corporate in house legal and law firms, the company is constantly evolving in line with market demand and regulatory requirements.
PROSDilitrust is clearly a market leader in the legal and corporate governance arena, i found the suite of Saas solutions to be very secure, user friendly and compliant .I found the entire suite comprising of entity management, contract management, litigation management and board meetings management to be congruent with my requirements for sound best practice and governance excellence.The software was recommended to me from a network contact within a global multinational.
CONSThere was some very slight teething challenges but overall i found this software to be the best fit for my requirements, every new software takes time to learn and mould into an organisation, i look forward to working with the Dilitrust team to help my organisation to maintain compliance and perform well competitively.
Reason for choosing DiliTrust Governance Suite
very user friendly interface, detailed reporting, excellent global customer service and technical help desk very knowledgeable and efficient.
Reasons for switching to DiliTrust Governance Suite
pricing, user friendly interface and support
Salvatore
Venture Capital & Private Equity, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2023
semplicità d'uso equiparata a completezza della strumentazzione
Come ogni nuovo software agli inizi è necessario un periodo di approfondimento delle funzionalità al fine di utilizzare a pieno gli strumenti. Una volta compresa la ratio delle singole funzioni si rileva quale marcia in più per gli uffici ed il personale che se ne dota, all'insegna dell'efficienza e della funzionalità.
PROSUno dei suoi vantaggi principali è sicuramente la facilità d'uso rispetto ai competitor per tale ragione una delle sue caratteristiche peculiari è proprio l'efficienza del programma.
CONSPochi problemi riscontrati nell'utilizzo, risolti con l'ausilio dell'assistenza, unica criticità, che il servizio clienti non risulta attivo nel corso dell'intera giornata con esclusione dei festivi.
Vendor Response
Siamo lieti di sapere che avete trovato la nostra piattaforma facile da utilizzare e che abbia contribuito a potenziare gli strumenti a vostra disposizione. Siamo orgogliosi di offrire un'esperienza utente intuitiva e siamo lieti di sapere che la facilità d'uso della nostra piattaforma ci distingua dalla concorrenza. L'efficienza è una caratteristica fondamentale del nostro programma e apprezziamo che ne riconosciate il valore. Ci scusiamo per i disagi subiti in merito alla disponibilità del servizio clienti. Il nostro servizio clienti è attivo 24 ore su 24 e anche durante i festivi, erogato da parte del team italiano di Customer Success con sede a Milano. Se le fa piacere, la invitiamo a contattarci a support@dilitrust.com o al numero +39 023 056 5500 per verificare assieme come mai il servizio non le sia risultato attivo fuori dagli orari lavorativi. La ringraziamo ancora una volta per il suo commento e continueremo ad impegnarci per soddisfare le sue esigenze nel campo delle tecnologie legali.
Replied May 2023
Volodymyr
Farming, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
A perfect match for our needs.
In general it is an amazing tool that helps us organize data and documents, and what is most important - link various types of information together in a coherent system.
PROSIts features perfectly match the needs of our in-house legal department; its intuitive user interface.
CONSAs it is web based, it does not have the immediate responsiveness of an on-premises software.
Vendor Response
We're thrilled to hear that our platform has been a perfect match for the needs of your in-house legal department. We take pride in knowing that our platform's features align perfectly with your needs. It's also wonderful to hear that you find our user interface intuitive, as we strive to provide a seamless and user-friendly experience. Regarding your feedback on the web-based nature of our software, we understand that immediate responsiveness is an important consideration for some users. However, our web-based approach allows for flexibility, accessibility, and easy collaboration across different devices and locations. We continuously work on optimizing the performance to provide a smooth experience for our users. We're delighted to know that our software has helped your organization organize data and documents effectively. The ability to link various types of information together in a coherent system is indeed a valuable benefit, and we're thrilled that our tool has been able to support you in this aspect. Thank you again for your review, and we're committed to continuously enhancing our platform to better meet the needs of our valued users like you.
Replied May 2023
Gilbert
Government Administration, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2019
Adminstrator's comments
Very good. Saving time, compare to our "home made" process previously use to manage meetings.
PROSEasy to use. Most of the options are intuitive.
CONSNo major point in mind. We should receive more frequently a quick notice about improvments or new tools
Julie
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
DiliTrust Exec review
The software includes a number of features and tools that enable users and administrators to be more efficient. Examples are: - Configuration is handled by the client and not the service provider - Set-up was intuitive and seamless - Ability to conduct surveys and reporting within the software eliminates the need for additional survey software - Ability to have multiple rooms and documentation folders provides flexibility in how material presented and provided to users
CONSThe survey tool is very useful but it could be improved from an efficiency perspective. Multiple choice selections should have a copy function for survey set-up. It would be helpful to be able to copy a survey between rooms.
Reason for choosing DiliTrust Governance Suite
We chose DiliTrust Exec as it provided us with the functionality that we required and was competitively priced.
Vendor Response
Hello Julie Chuter, We are delighted to hear that you have had a positive experience using our board portal solution. Thank you for taking the time to leave your feedback on Capterra. It is important for DiliTrust to know where our customers experience satisfaction when using the tool, as well as understanding how we can also improve the overall user experience. If you need any further support, please do not hesitate to contact our customer support team. We wish you a pleasant day. Best regards, The DiliTrust Team
Replied June 2020