Docupilot
About Docupilot
Docupilot Pricing
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Docupilot
1 - 5 of 43 Reviews
Raphaël
Verified reviewer
Education Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Amazing product
I really like the customer service and this app capacity
PROSThe native integration with Airtable and Signnow and the ease of use The customer service is also very kind and patient
CONSI would say the time to understand the mechanic of the app, but it's only because it's required to answer to that question
Reason for choosing Docupilot
The ease of implementation and the app possibility
Reasons for switching to Docupilot
I couldn't do everything I want on Documint
Craig
Aviation & Aerospace, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Excellent Customre Service
Docupilot has some of the best customer support I have ever experienced. We have asked them what we think are complex questions, assuming the ask would not be possible. Each time they have responded with code/processes that work perfectly for us.
PROSDocupilot is easy to use and feature rich. Highly recommend this product for those who need output from complex business processes and data.
CONSsome competitors have easier to read html editor
Reason for choosing Docupilot
This product was equally as feature rich as the competitor we were using. It was more cost-effective, but the customer support is what sets them apart.
Reasons for switching to Docupilot
This product was equally as feature rich as the competitor we were using. It was more cost-effective, but the customer support is what sets them apart.
Alex
Performing Arts, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Really enjoying Docupilot
Ease of use, automation integration to other platforms, and speed.
CONSSometimes extra clicking is involved which isn't necessary. It would also be great to have more detailed / step-by-step API documentation.
Reasons for switching to Docupilot
Found Documint too difficult to use
Nic
Legal Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Best Move We Made
Wonderful and refreshing. I wish we had begun looking for an alternative months and months ago.
PROSThe feature set is comparable with other leading online document creation software we have used. The BEST element and 90%+ of our decision to switch was the customer care & support. Available when we needed and hand held us through any onboarding issues and queries we had. They had no idea that I was basing my decision to move 10,000+ merges a month on their support replies - but they aced it and we have moved 2 businesses so far, and will be moving a third next month.
CONSNo able to edit the document on the platform, instead editing in Word on your desktop and then uploading. Adds a little time to, but only minutes and not an overall distraction.
Reason for choosing Docupilot
CC & Support
Reasons for switching to Docupilot
Support, reliability, price, but 90% of decision was based on support. Abysmal from Formstack and amazing so far from Docupilot.
Alex
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
One day to setup, years to enjoy
I felt like they do care about their customers and they do genuinely want to help and provide a great service. Even when my initial decision was not to proceed (due to inntegration that I needed was not there) - they didn't give up - they followe up, they worked on it, they made it better and now they have me on-board for years to come, for sure!
PROSPrice plans are well structured and suitable for variaty of businesses and cases, so - thank you for that. Support is outstanding - they have develoepd new custom integration that we needed in a matter of days and provided outstanding documentation that is easy to follow. Very simple and intuitive interface
CONScould not find "About Us" page, as I wanted to learn about the team behind :)
Reasons for switching to Docupilot
They recently had a very aggressive price increase, which was 3x times the original subscription. I have never experienced anything like that with any other vendors. Price increases are common and expected from time to time, but their aggressive approach made me to look for an alternative - not because I was desparate to save a few bucks, but because I felt this was very unfair and I didn't want to support them anymore.