Worksuite
About Worksuite
Worksuite Pricing
Request a Demo for Pricing.
Starting price:
$500.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Worksuite
1 - 5 of 89 Reviews
Loryn
Verified reviewer
Internet, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
The FMS of my dreams!
When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my scattered processes into one location, and the ability to manage all aspects of a freelancer's work cycle, from on-boarding to assignments to payment, has shaved countless hours off my work day. I think my absolute favorite part of working with Shortlist though has been the amazing team of people devoted to helping ensure that we have the best product to work with. The sales team wasn't pushy, the tech team is always available for help or improvements, and our customer success rep has been an absolute pleasure to work with. I can't say enough good things about Shortlist, and how vastly it's improved and streamlined our processes, and in turn, our own work flows.
PROS*Integration with Hello Sign takes so much pain out of the on-boarding process *Speaking of which, the customizable on-boarding is bar none *Payments are easy to set up and schedule *Freelancers love it *Intuitive set up; you can tell it was designed with the user experience in mind *Amazing responsiveness of team
CONSOnly one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again.
Kate
Events Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Worksuite has improved all users experience
We love it!
PROSWorksuite has completely transformed the way we communicate and engage with our contractors. A very customisable system which ticks all the boxes of data storage compliance and process as well as having a user friendly interface. As with any system there is room for improvement but the support team never fail to help problem solve and build solutions.
CONSIntegration was complex due to multiple stakeholders and information not being in a user friendly format but that's why we needed Worksuite!Sometimes the amount of things the system can do leaves our admin users confused but Support services are great. More types of user profile with different accesses would be beneficial./
Reason for choosing Worksuite
We undertook a thorough comparison and Worksuite won over on cost, data import options, support and functionality
Vendor Response
Thanks so much, Kate! We're so happy to hear you're having a positive experience. Our team is always here to help if you need anything.
Replied July 2023
Ji
Online Media, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Confusing steps
It's improved some processes but is frustrating to use.
PROSWorksuite seemed like it was going to be a system to make it easier to onboard freelancers and contractors. It has eased the process a little bit by inviting the worker to provide information and upload documents directly, rather than another department requesting them by email.
CONSThe implementation is confusing and lacks transparency. A few times I have had to reach out to customer support for clarification on something that didn't make sense. The reply was that I had to do something unintuitive (copy and paste the freelancer or contractor's email address into some random text field) to move to the next step. So it feels like we still have some workaround to fix, despite having the tool for almost a year now. I also don't like that Worksuite has an air of "greater transparency" but when it comes to actually being able to see who is supposed to take the next step in an approval process for a new worker, I cannot.
Vendor Response
We're sorry you're finding some of the implementation steps confusing! Our team is always working on optimizations to make this a better experience for you. Would you be up for a discussion so we can learn more about the steps you're referring to, and improve the UX? Please feel free to contact support at worksuite dot com, or your dedicated account manager, and we will do everything we can to sort this out. Thanks for your honest feedback! We're glad to hear Worksuite has eased the process for automated freelancer onboarding.
Replied June 2023
Eric
Professional Training & Coaching, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Worksuite great for contractor management
Customer support is very responsive. Allows for end-to-end contractor management, from onboarding to payments to task assignment.
CONSSome of the functionality takes some getting used to in terms of understanding how it works, but I wouldn't say it's much more difficult than other software platforms.
Reason for choosing Worksuite
The functionality is versatile enough to fit our business' specific needs. Other platforms were too rigid.
Vendor Response
Thank you Eric for the kind words, it means a lot! We're so glad to hear your team is managing contractors more efficiently with Worksuite. Please feel free to reach out to our team anytime with help on some of the more nuanced functionality. We're here to help!
Replied July 2023
Maria
E-Learning, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
Working with Worsuite
My overall experience is great! Its truly helped manage my contractors and all their work.
PROSWorksuite is easy to use. The features like creating projects and tasks is easy to use. I also know its being used to onboard certain people which is great. It's really easy to approve hours and generate invoices. It has the option to share files, but I don't really use that.
CONSThe features that are missing include formatting in the description box. I would like to be able to add links, have multi layer bullets, numbered bullets. It would be great to paste into the box with included format (right now it paste as plain text, which is annoying to fix). Also, under tasks, where we see all tasks, it would be AMAZING to filter the list by contractor.
Vendor Response
Thanks so much Maria for the kind review! We're happy to hear Worksuite has been easy to use for project creation, onboarding, approving and generating invoices. We also really appreciate the feature requests you listed here. Our team is always improving the product to make your life easier!
Replied July 2023