Futr

RATING:

4.5

(2)
Overview

About Futr

Live Chat allows businesses to collect feedback, tackle client complaints, and learn more about regular grievances. The software offers government-grade security architecture with end-to-end data encryption during transit and at rest. The conversational forms function allows customers to complete forms on any channel, enabling organizations to augment their completion rates and data quality. Organizations can also validate data in real-time and provide contextual help within the conversation. The software lets enterprises deploy chatbots that interact with clients using natural language and create a more engaging customer experience. Live Chat AI chatbots learn from previous conversations and adapt to new questions to provide human-like responses. Companies can create ...

Futr Pricing

Starting price: 

£290.00 per month

Free trial: 

Available

Free version: 

Not Available

Live Chat assigned conversations
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Futr Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

3

Functionality

4.5

Most Helpful Reviews for Futr

2 Reviews

Tarek

Outsourcing/Offshoring, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Maintain the process with this one

Overall good and practical.

PROS

It allows me to contact easier in a simple way with customers.

CONS

Too much expensive and doesn't have the feature of canned responses.

User Profile

Mohamed

Verified reviewer

Food & Beverages, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

I can't stop using Live Chat

Practical and simple for any usage. I love it.

PROS

It's not expensive and fits all customer service businesses.

CONS

It needs to support canned responses to make it easier for us to respond quickly to customers.