Lacerte Tax is significant in ensuring tax compliance for our businesses.

Lacerte Tax brings appropriate tax computing solution for organizations.

Lacerte Tax has managed to offer useful information, hence, no dislike.

We have a strong love/hate relationship with Lacerte, it’s painful to pay the high cost but we are very familiar with the product and it is very capable overall. Basically Intuit has us right where they want us as competitor products are priced similarly and so there is no meaningful incentive to switch software.

I have been using Lacerte for 18 years and so I am extremely efficient in using it. It allows us to prepare a high volume of returns with minimal fuss, and the diagnostic checks are good at catching oversights and errors. The printed return forms, statements, client letters, etc look professional and polished.

It is costly, and goes up each year, although competitor products with similar capabilities charge similar prices . Also, if you stop paying for new software you can’t efile returns for past years that you did already pay for. All significant improvements to the workflow or product capabilities are sold separately as an add on, further increasing the cost. Support is very slow. It frequently takes 30-45 minutes to talk to someone. For a product with premium pricing this is absolute garbage.

Over the years the quality of the support staff has degraded. Some are fantastic but some are severely lacking. If I wasn't so close to retiring I would change to another software company and wish I could go back 30 years and use another company.

After so many years I know what to expect and it's easy to use.

It's very expensive and they don't respond to suggestions. For example, I've made the same suggestion for four years: When printing the client letter I want the client's estimated tax schedule to print but I don't always want the vouchers to print because many of my clients pay electronically. Lacerte has no option to suppress the printing of the vouchers unless you suppress the printing of the estimated tax schedule on the client letter.

happy with product. customer service has gone downhill but at least they are US based.

with experience, it is an efficient tax program

cost, proforma from prior year should not be done until you do return as they seem to screw that up early. better and more review worksheets

I don't think there is a better option for tax professionals who also plan and provide services to business and non-profits

This software is better than others near this price range because it has logical and simple input options, and form views, and also provides notes and better diagnostics for accuracy. I also really like its customization options and integration.

Intuit. I really just in general dislike them. They're not as bad as Thompson Reuters but are a close 2nd. Any good software that comes on the market they buy up and ridiculously inflate the price. They also hook you with low-price options and trials and then double the price once you're invested.