Bigin by Zoho CRM
About Bigin by Zoho CRM
Awards and Recognition
Bigin by Zoho CRM Pricing
Bigin offers a 15-day free trial for new users, after which the software is available in 2 versions across 2 pricing tiers for each version. Pricing and functionality - outlined below - scales with the number of users. Free: Available to users for free Express: • Monthly - $9/user/month • Annually - $7/user/month Premier • Monthly - $15/user/month • Annually - $12/user/month
Starting price:
$7.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Bigin by Zoho CRM
1 - 5 of 412 Reviews
Stephanie
2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed September 2023
Simple and designed to be powerful
Radoslav
Verified reviewer
Wholesale, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Easy and Powerful
It is an extremely satisfying experience.
PROSExcellent features that are more than necessary for every SME. It has more than I imagined and I am now implementing new processes based on the capabilities. I am trying to master the automation in order to make it even more powerful and useful. The ease of use is just amazing!
CONSMicrosoft Office integration could be improved.
Reason for choosing Bigin by Zoho CRM
Leaner, faster and more templates to follow different processes.
Reasons for switching to Bigin by Zoho CRM
It was too complicated for me and my team and did not increase productivity.
Ivan
Information Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
We've launched our Agent Portal with Zoho Bigin
This integration not only optimizes our workflow but also enhances our capacity to assist patients effectively. Follow our journey as we continue to innovate in the medical tourism space.
PROSWe've launched our Agent Portal, a key development in Global Medical Trip's quest to streamline medical tourism. Our aim to recruit 100 agents demanded a cost-effective, efficient system for handling patient inquiries. Our platform of choice, Zoho, offered a solution that fit our needs perfectly: Zoho Bigin.
CONSThis tool seamlessly integrates with our CRM, providing a robust environment for agent operations. Within a day, we set up Zoho Bigin, enabling our first agents to connect to the platform and start processing patient requests. This quick setup underscores our commitment to providing fast, reliable medical tourism services.
Max
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2023
They need to remove the ajax query function from the search bar and the search article bar
great
PROSpretty much all you need on a crm.
CONSHaving ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.
Reason for choosing Bigin by Zoho CRM
simplicity
Reasons for switching to Bigin by Zoho CRM
multiuser interaction, price
Breanna
Computer Hardware, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Great CRM for smaller company with multiple brands
Bigin sales and integration team have been incredibly patient and helpful getting all our companies questioned answered making the decision to move to this new CRM a breeze.
PROSClean look and feel, easy to move data, setup and transferring from old system was painless.
CONSThe quote side of order management and deals is a separate cost
Reasons for switching to Bigin by Zoho CRM
Cost, and inability make sales pipeline work properly and effectively. The phone version was completely useless.