It covers website, CRM, lead generation, direct mailing, and transaction management.

Still can't see images when we get a text to our Brivity Numbers. They are working on it though.

Grown my business, increased my touches with my sphere and clients.

This team is always improving and the customer service is off the charts. NO OTHER real estate CRM gives you the [SENSITIVE CONTENT] cell number. That is standing behind the product.

it is not voice activated. Product exceeds our expectation and they are adding more every day

Customer service is highly professional with all of the correct phrases of what to say to a client. That's where it stops. Everything else has been nothing short of frustration, headaches, words upon words, waste of time and anger. It took me 4 attempts to cancel my account, the threat of posting negative reviews on social media and a direct action to get the [SENSITIVE CONTENT] of the company on the phone. I was on hold for 15 minutes the 5th phone call and I was told my account would come down in one hour.

Zero. I had such a negative experience that after 4 weeks I never wanted to go back into the CRM. I forced myself to do so just to try it, to learn it and to give the company another and another chance to fix my account. It never happened. Overall, I was disappointed, dissatisfied and happy to move past them.

My experience was nothing short of headaches, lots of conversations w/ tech support, zero follow-through days later, micromanaging a list of problems w/my website, speaking w/upper management with zero concern for my account. ZERO! I had to have an EXIT conversation as to why I was cancelling my account. AND even then, I couldn't get my account cancelled. 7 days later it was still live. Here's a list of problems: -NO one is testing any of the functionality of your website. NO ONE. A couple of times speaking w/tech support they emailed me screenshots of how I can do it myself. WTF??! This is what I'm paying YOU to do. -The leads were garbage & miles & miles outside of my desired neighborhoods. -There are NO reports showing how your ads are performing. -My website had about 15 problems that took 2 months to fix w/the major one being the Property Search function. A user cannot search by neighborhoods!! The search originally had me in EVERY neighborhood in Chicago. I had several meeting w/Directors as to how to fix this bc I was receiving leads from out of state & 40 miles away. -The training was so-so. I'm picky & I expect certain words/language to be avoided in a group Zoom training meeting such as "here, this & there." These are not instructive phrases for the viewer. -Uploading your database is useless. There is NO welcome email or drip campaign. Sure, you can create one. -The language in the drip campaigns is aggressive & unprofessional.

It has helped me grow my business year over year, l am excited to see where it will take me.

For our Real Estate Team this system is invaluable. We are in it everyday, it drives our business and it keeps us organized. It gives our clients an easy platform that keeps our name in front of them and us top of mind. Brivity is continually updating and improving. They have classes to learn the system. They take feedback from their clients on features that we would find useful and they implement them. Best system l have ever used! Also, their customer support is very responsive - even on weekends there is usually someone in the Facebook group that will answer your question.

There isn't anything to say here. This software is really the best.

Refreshing :-)

Very simple to use. Amazing customer support. Always improving and implementing new features to make our business easier.

Minor ones really. We have had a few issues with listing alerts implementing with our MLS, but I believe that is more of a issue with our MLS than BRIVITY