Great business focused on customer satisfaction and results. Would recommend.

Automates a process that we spent hours on before using. Saves time and money.

Only issues are keeping up with the output of our automated messaging campaigns!

Easy to use, Great Value, Great interface, Great Customer support, and I love the customization of my campaigns!

No real complaints thus far, Service and performance have been great for me and my team up to this point.

I had high hopes that this would help with my LinkedIn outreach. However, the setup was not very intuitive, and the help files were not helpful at all. Then, I wasn't able to log in to my LinkedIn account for about a month; when I told customer support that I had been locked out of LinkedIn, they continued to charge me and offered little to no help in problem-solving why this happened. This went on for several months and despite telling them to cancel or hold my account billing until it was fixed... they continued to bill me. No response to my request for a refund even though I had no way of using the software.... Such bad business practices... I would not recommend them to anyone.

The integration into GHL was very intriguing to me as it would help with automations and contact tracking. The idea of creating connections in LinkedIn was really well thought out.

Not very intuitive Help files were confusing Ultimately didn't work and got me banned from LinkedIn.

A very bad experience, especially when we are charged for outdated data. They said they would fix it, but the deadlines given so far have not been met.

Mix LinkedIn and email messages to automate the cadence.

They charge credits for "enriched profiles." But the data they provide is almost always inaccurate or outdated.

I have been impressed how quickly I am getting good leads from Buzz once we got started. Not everything is perfect, not every leads turns into something meaningful but it is increasing our engagement and I think we are getting good traction.

Sometimes I have some technical issues with the platform not loading properly but pretty minor

Not being able to opt out unless 2 months' prior notice on a 3-month subscription. Recommended we try the conversational approach even though we shared our previous negative experiences with this approach. Created and ran 6 campaigns, 2 for each of our accounts and 2500 contacts in each campaign with a 5-message sequence. No campaign ran for the first 10 days. After that, the campaigns ran for about 2 months. Half-time we were asked about our target audience and industry segments by an additional/new campaign manager. One new campaign was launched with new sequence messages. Did not challenge us on the information on our website, did not use the partner’s and client’s pages to filter out the current clients and partners, and did not engage with us on a deeper level to understand if they are able to choose suitable segments for us or not. Their understanding of the European market seems extremely limited i.e. France was selected as a suitable region but we do not speak French. It was not “entirely done for us”, we did not see the A/B testing results, and communication was extremely implicit i.e. we did not get any proactive communication on campaign results even on a monthly basis. Some Pro Plan Support features were never offered nor delivered e.g. Custom Training and Onboarding and Full Strategy Development. We didn’t get any information on what was done, nor did we get any real leads at all! We used the app between April and June 2023.

I found a few features nifty - the fact that you can combine LinkedIn messages and emails in sequences, and the video intro popup I haven't seen in any other app.

We tried the Pro plan. Statistics were unclear, messages were marked as read in the LinkedIn messages, and message sending and syncing didn't happen in real time.

Worst experience with a lead generation partner

Nothing at all I hated it, the team was so poor at support and the platform was so clunky and all they tried to do was charge my card

Nothing works and they wouldn't refund me. The platform and support was so terrible I definitely wouldn't use it, I asked for a refund and they wouldn't give it to me so I did a chargeback.

Brutal. This is not a high performer company, it is primarily a thin attempt to scoop as much money from your credit card as possible.

None. The best thing I can say about Buzz and their service is that I am happily with my credit card companies help, no longer a customer.

Setup is confusing, software is buggy, support is impossible, charging card will continue; no matter if you cancel in writing 31 days ahead of billing cycle.

Easy to use, more time saving than messaging people individually

Not well integrated with email.