Engage 365
About Engage 365
Engage 365 Pricing
Please contact Yegertek for pricing details.
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Most Helpful Reviews for Engage 365
1 - 8 of 8 Reviews
Saiqa Saiqa
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Great, highly customizable solution.
The product is great. It has a simple and clean interface, which made usability quite intuitive. Beyond the product, a special mention to the Yegertek team for running some educational workshops with us to assist us in creating the right roadmap for our requirements. A great solution often requires a great support team to bring out the true potential of the endeavor.
PROSProduct was easy to use, highly dynamic and customizable. Furthermore, the solution had integration capability with numerous third party tools.
CONSAt times product had far too many features that we didn’t require. That way, it is sort of a good problem to have. I would recommend users to define their feature list, so that tools that aren’t required can be disabled.
Reasons for switching to Engage 365
We found greater value in both the product and the Yegertek team.
Vendor Response
Thank you, Saiqa! It is always a pleasure to have happy customer feedback.
Replied March 2022
Ahid
Building Materials, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Solid solution for those looking to take their customer engagement to next level.
Great over all experience with the product and the company. Unlike previous technology providers that we have worked with, this project was undertaken with true care and intention of our well being. No where in the process did we feel like we were dealing with vendors, engagement seemed more like a well structured partnership. With regard to the product, it was well structured and the full functionality of the software was rolled out in phases.
PROSSeamless integration into our current infrastructure. Great set of functions that come with the solution. Furthermore, [SENSITIVE CONTENT] actively consulted on new features that could be added, or integrations that could further enhance the way we collect and manage various data points.
CONSSystem took some time for us to be able to easily navigate. [SENSITIVE CONTENT] assisted us by hand holding us through out the handover and actively conducted training sessions with our team.
Reason for choosing Engage 365
Great price, great product, and great service - all ingredients for a long term relationship.
Vendor Response
Wow! Thanks a lot, Ahid for your excellent review! You've made our day!!
Replied March 2022
faisal
Construction, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2022
El-Khayyat Review
So far, we are waiting for positive results from the program, but so far all indications are positive for the future
PROSCan be modified and improved in addition to a cooperative team
CONSAll modifications to the program take a long time and very high cost
Kerstin
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Engage 365 - an extensive loyalty system
we have introduced the Circle loyalty scheme as a USP over our ride hailing product which is currently the only one in Malta
PROSThe software offers numerous features and possibilities for promotions
CONSTracking of such promotions but this could be due to lack of practice and system knowledge. Training was provided in general and perhaps better use and focus on the available querying possibilities would have helped
Reason for choosing Engage 365
It met all our requirements at the time
Vendor Response
Thank you for your review, Kerstin. We look forward to continuing your Circle Loyalty strategy journey with you and supporting you with anything on Loyalty strategy you need along the way!
Replied March 2022
Akif
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Highly recommend Engage365
We have improved overall customer loyalty and employee loyalt
PROSEarns and Burns Rules, Referral Managements, Event based points allocation, Promotion Engine for loyalty
CONSDidnt have many issues as most of it was easy to use
Reason for choosing Engage 365
The team was knwoeldgable, understood our business problem and the solution was easy to use.
Vendor Response
Thanks for your kind words, Akif! Very pleased to hear that Engage365 gave you and your team a good customer loyalty experience. We will keep working to bring innovative solutions your team can rely on. Thanks again!
Replied March 2022
Anwar Sadhath
Retail, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2022
Good One
Overall it's a good software, needs to improve in terms of supporting the customer to adapt new changes quickly.
PROSI am happy about the support. Hope you understand there is a gap in support and the same was managed.
CONSIt takes a very long time for a change management.
Reason for choosing Engage 365
Based on the implementation done by you in the relevant retail section.
Vendor Response
Hello Anwar, Thank you for all your comments and the time you have spent on this review. In Yegertek we appreciate our users' valuable feedback. In regards to your concern about customer support, the Yegertek team is constantly trying to provide you with the best of customer support and experience and our Customer Support team will connect with you to resolve your issue.
Replied March 2022
Marta
Transportation/Trucking/Railroad, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2022
Engage 365 Review
I mostly use Engage for loyalty management, referrals and promotions, and Engage365 offers a quite wide selection of features and criteria that can help personalizing loyalty and promotional initiatives, based on the business' needs.
CONSThe interface is not the most user-friendly and the way promotions are set allows for oversights that might end up being costly.
Carlotta
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2022
Good and reliable
It's very customable, you can add all sort of features to meet your needs
CONSSometimes it's not the best user friendly experience, it's better to have someone who's already familiar with it who can help you