Helps our customers understand how to get the most from the websites they create using our software and therefore makes our product work better and our customers happier.

That it enables you to do something with your website analytics, not just see what the stats are. Smart Groups for automated reporting and targeted messaging is an especially cool feature. The team are awesome, very friendly and helpful to us and our customers. As a software provider ourselves, we only recommend tech that we think to be great, like GoSquared.

It could be better geared for enterprise customers. (We provide GoSquared access to all our customers so that they can get the best from the websites they build using our tech.) Sometimes it could be easier to manage all of our customers' accounts simultaneously.

Instead of us building a real-time analytics platform or having to customise and integrate something into our backend we have been able to use GS for a key feature-set as a value add for our clients with tight integration into Zapnito.

Simplicity, performance and integration services. GoSquared also provide excellent and friendly support and services. GS provide great tools for learning more about customers and a simple interface with great dashboards and plug-ins. We recommend GS as an add-on to all our accounts.

More white-label and multi-tenant features for enterprise clients. There are not alot of cons I can think of besides the above.

negative

It doesn't matter what i like, because I can't use the software. After I paid, they require me to contact customer service to use the product. Customer service does not exist.

The company itself builtin the greatest growth reduction they could, which is a requirement to contact their, non-existing, customer service to upgrade or even use the plan. This after you even pay, they will take away features from you until you contact their customer service, which AGAIN DOES NOT REPLY.

We got to know a ton of information about our users use of our platform: hourly usage, peak times, geographical info, most active pages, etc. As opposed to Google Analytics you can view a lot of detailed info in real time. If you enable and use the "People Analytics" you can pinpoint the behavior of specific users. Extremely useful!

GoSquared provides us with real time visitor analytics of our SaaS platform's usage. Setting it up is a breeze and you're able to view the results right away. We mostly use it for analytics but they have other great features that we have not explored yet.

I can see the impact of postings on Linked-In on the activity on my web page.

Simple to use by adding some data in my web site. I am using NotePad++ to insert the data at the right place into the code of each page of the web site. My need being limited this is all I need to do. I get a daily reports about visitors by email. Then I can go to the web site to have more details.

Nothing to dislike in my case. It cannot be easier to use. Perhaps I could find problems if I was using all the features; but it seems rather well done.