HubSpot Sales Hub Software

4.47 / 5 (253)

Our advisors have recommended this product 97 times in the last 30 days

About HubSpot Sales Hub

HubSpot Sales is a cloud-based sales automation software designed to build, automate and accelerate the sales process. The solution allows sales personnel to connect with promising leads and convert them into successful deals. HubSpot Sales allows automating business communication by defining a sequence of personalized follow-up emails and reminders. With the real-time engagement updates, users receive notification as soon as the customer opens an email or click on a campaign link.

HubSpot Sales also offers CRM tool to record and log clients details, conversations and engagement history. With ready to use insight, businesses will have the information on campaign's performance and buyer’s interest. Sales teams can build and manage multiple sales pipeline...


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Supported Operating System(s):

Solaris, Web browser (OS agnostic), Windows 8, Windows 10

253 Reviews of HubSpot Sales Hub

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(128)

128

4 stars

(101)

101

3 stars

(22)

22

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 253 results

January 2018

Matt from Sendible

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2018

Great way to introduce automation to your sales team

Pros

The basic end of the software is relatively easy to use, allowing new users to be up and running in an afternoon. Integrations are quick and easy with other systems from gmail to Salesforce. Once templates and sequences are up and running, sales staff can easily and confidently manage their own marketing. The ability to create offline tasks is a great way to formalise your sales processes, and get either your outbound or inbound sales teams closing more business!

Cons

It would be nice if the sales version allowed you to send on behalf of another user. Whilst you can see stats, set up templates and add contacts, when it comes to the crunch the person signing off the emails has to send them. Also, some of the limitations are far from clear, because upgraded functionality is always visible, if you have a mix of paid and free users this can lead to a lot of confusion.

April 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2020

Love hubspot

Pros

We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month

Cons

It is expensive and more value could be given for the money but at the same time it works and is easy to use.

Reasons for Choosing HubSpot Sales Hub

Bascially we have tried making in house software, using hacked together google sheets with scripts to make things work as well as other mortgage and generic crms. Hubspot is the best. Expensive but the best.

November 2019

Brenan from ezyCollect

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

November 2019

Sales Hub makes basic CRM functionality accessible to SMBs

Pros

Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.

Cons

The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.

February 2020

Leo from ACP Productions LTD

Verified Reviewer

Company Size: 11-50 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2020

Great Sales CRM!

From day one I could see the value, and was happy with it. Being able to track documents and emails alone, in my business, is key. It allows me to see which prospects are the most engaged with the content, and that makes all the difference!

Pros

This is a great tool for your sales process. It provides oodles of data about your outreach, about email viewings, detailed data about how prospects are viewing your documents (even which pages, and for how long!). As a whole, it provides a variety of reports, lets you upload more documents and email templates than you could ever need! It integrates seamlessley with GMAIL (this what really what sold me), and operates along side your gmail account. Hence, I don't have to go in and manually add prospects to the CRM, I don't even need to input them via one list of all of them at once. Just working every day adds them one at a time as I work. And if I want to do it on a mass scale, I can do that too!

Cons

Cons... well. I feel like I could use a coach to sit by my side and show me everything. There is quite a lot that it does, and for a guy like me who isn't near as tech saavy as I think I am, it's quite complex. I see my colleague utilizing the software to a much higher degree. I feel I will get there, but for now it serves a few key purposes, and is already well worth the expense.

March 2020

John from EverCheck

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2020

HubSpot is the best CRM I have ever used

HubSpot has become a foundation for our entire business. It houses all of our clients and prospects information plus all important stats for each. It is such a vital tool that helps compliment everything we are doing as a company. I do not know what we would do without HubSpot.

Pros

HubSpot does most all of the work for you and collects your client and sales data through integration. My cold call efforts do not need to result in tons of data entry but rather allows me to enter my notes and sales data into the HubSpot profile that is created through me simply sending an email.

Cons

I have found the duplicates and some time triple copies of data have been found in HubSpot. This makes managing data and notes challenging. They have a merge feature but this is time-consuming and cannot be undone so at times it feels like a risk.