I get instant connection to my customers with tons of features, customizations, and robust reporting.

What I like most about LiveChat is it's reliability. When I began researching chat applications to recommend to a client for use in their recruiting efforts, I found a lot of options. I also found a lot of issues. Many of the applications I looked at were complicated and glitchy. Then I found LiveChat. LiveChat just worked. It was solid application whether online or on my desktop and it handled chat conversations reliable while offering all the features I was looking for in a manned chat application. When I spoke with a representative from the company, I found out why. LiveChat set out from the beginning to be a manned chat solution and to be the best in the business. I was kind of disappointed with this at the beginning, because I was hoping for a solution to handle both manned and bot style chats. LiveChat didn't have bots, but they were so far above every other manned chat platform, that I had to choose them. Incidentally, they have developed a bot situation since I first signed up with them and it is just as robust. It's called botengine.ai and I highly recommend it. BotEngine integrates seamlessly with LiveChat and both applications work reliably with Facebook Messenger, Web Pages, Landing Pages, and more. LiveChat offers tons of customization, professional looking interfaces, and robust reporting. I can easily use it on my desktop computer, my notebook, my tablet, or my phone. And just like I said before, it just works.

If there was anything to dislike about LiveChat, it would be that it is resource-intensive on my iMac. This is a casualty of my business, though. I have to use a lot of memory-hog applications every day, so a lot of times I will enable LiveChat just on my mobile device or my notebook while I'm working at my desk. That way I can still respond to chats without slowing down my main machine.

Amazing chat platform Client support make professional with live chat

Easy chat Easy ticket management Knowledge base management Easy to search Soft client supports

Application sometimes taking load to run except nothing can less as compare to cost

My experience with live chat is perfect, I can easily communicate with my customers even in another city'

the Chat is easy to download, very simple to use, the site is in English, just sign up and start chatting, there is also a bot that gives you support for anything, in all this, for me it is an excellent platform, you can immediately answer customers' questions, you can manage multiple conversations together with others, I recommend it and definitely try it.

I haven't encountered any inconveniences, for me it's an excellent chat.

As Desktop Support Analyst, it has been easy for me to communicate with customers online without having to make and receive long calls.

Integration to our website was hectic during initial setup - kudos to the vendor support team for intervention.