Mailshake

RATING:

4.6

(108)

About Mailshake

Mailshake is a sales engagement platform designed to help sales teams and content managers send personalized cold emails in bulk. It enables users to manage tasks, communicate with prospects via phone and social media channels and access business information via a centralized dashboard. Mailshake comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, Pipedrive, HubSpot and more. Pricing is available on request and support is extended via phone, email and other online measures.

Mailshake Pricing

Basic: $39/user/month, or $290/user/year Pro: $59/user/month, or $440/user/year Omni: $99/user/month, or $750/user/year

Starting price: 

$59.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Mailshake calendar

Mailshake Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Mailshake

1 - 5 of 108 Reviews

User Profile

Gary

Verified reviewer

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Perfect Tool For Email Outreach

It's the perfect cold email outreach program that is really easy to setup and offers better deliverability than using traditional email marketing software.

PROS

Mailshake is my go to tool for doing cold email outreach. It's very easy to setup and use and allows multi-step followup sequences for your email campaigns. They also have an email scrubbing tool you can run your lists through to ensure that you do not get a high bounce rate and hurt your email sending repuation. It doesn't have some of the bells and whistles that some similar tools offer but it's easy to use and works perfectly every time.

CONS

You are limited to Gmail and Gsuite email accounts at the moment, would be great to expand to other popular email platforms.

User Profile

Chris

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Awesome!

I'm not exaderating that the money we spent last year on mailshake that we have 100X our return on investment. I highly recommend their email marketing solution.

PROS

Mailshake is easy to use! I love the fact that there is very little learning curve. You can upload your list and start a campaign in minutes. I will say that this was single handily the best purchase of all the software we purchased last year.

CONS

I have nothing bad to say. They are great from the software to support. I love their software!

Anonymous

2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2023

Reliable but confusing

It's been great, we have been using it for over a year now and we haven't noticed any issues with our campaigns.

PROS

We've been using Mailshake for a while now and it is a reliable tool.Haven't seen any issues with email sending or the deliverability of our emails.It is a great tool in the sense that it offers you pretty much all features you might need to start an email campaign.

CONS

The design could be updated, as well as the user experience. I always feel like I am using either an old tool while preparing my campaigns, or something that isn't finished yet. The layout and design of the pages is inconsistent as you navigate through the many options, the loading effects sometimes look clunky and broken, but in the end everything works.

User Profile

Maddy

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Simple, affordable, highly effective email marketing software

PROS

I love that I can easily duplicate and send emails to large lists without overcomplicating things, and also send using Gmail aliases. Mailshake allows me to personalize emails for myself and other individuals on my team, and track responses, with simple rules to avoid a spammy feeling. Our open rates are through the roof, and emails are sent successfully. I also really appreciate the alerts when I am sending to new lists, to avoid sending to people who may already be in another email drip or have previously unsubscribed or converted.

CONS

I honestly can't think of anything. I wish all software worked this well and as easily.

User Profile

Muhammad

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Best Tool for Email Automation

Overall the tool is best for email automation and best suite for small to medium-size businesses.

PROS

We are using this tool for automated emails drip-feed. I love this tool because we can use the maximum levels of personalization in our email. Mailshake is smart enough to stop the emails sequences on any action taken by us or email receiver. We can create templates for future use.

CONS

They should add more detailed reporting for the campaigns would really help to understand the analytics and also they should add some templates in system.