Pronnel
About Pronnel
Pronnel Pricing
Starting price:
$5.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Pronnel
1 - 5 of 11 Reviews
Sofwane
Verified reviewer
Writing and Editing, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A User-Friendly Platform: My Experience with Pronnel
My overall experience with Pronnel as a project management platform has been exceptional. From the moment I started using it, I found Pronnel to be a powerful and comprehensive tool that greatly streamlined my project management process. The platform offers a wide range of features and functionalities that have greatly improved my team's collaboration and productivity.
PROSOne of the aspects I liked most about Pronnel is its user-friendly interface. Navigating through the website was a breeze, and I found it intuitive and easy to use. The layout and design are clean and visually appealing, which enhances the overall browsing experience. I appreciated the organization of information, as it made it simple to find the specific products or services I was looking for. Additionally, Pronnel provided comprehensive and detailed descriptions of their offerings, enabling me to make informed decisions. The website's responsiveness and fast loading times further contributed to a smooth and enjoyable browsing experience. Overall, the user-friendly interface of Pronnel greatly impressed me and made my interaction with the website seamless and efficient.
CONSWhile the overall experience on the website was positive, I encountered some challenges when I needed assistance. The response time from customer support was slower than expected, and it took longer to get my queries addressed or issues resolved. Enhancing the responsiveness and efficiency of customer support would greatly improve the user experience and provide better assistance to customers. Additionally, having more support channels such as live chat or a dedicated helpline could be beneficial for users who prefer more immediate assistance. Strengthening the customer support system would make Pronnel even more user-friendly and reliable.
Reasons for switching to Pronnel
I decided to make the switch to Pronnel primarily because of the price. Compared to other similar platforms, Pronnel offered competitive pricing that was significantly more affordable for me.
Vendor Response
Dear Sofwane, Thank you for the amazing and helpful review. We are glad to have you sign on with us and the fact that you found Pronnel easy and intuitive. We appreciate your candid feedback on customer support. We would love to have an opportunity to debrief with you on areas of improvement, can we schedule a call? We are working on a program to address this with: 1) More easily accessible tutorials and building the knowledge base. 2) We also have an AI based chatbot in the pipeline to answer specific questions from users directly. 3) Meanwhile, the idea of putting out a Live Agent Support is a feature we will be working on. Thank you once again for the extensive insights shared. Do feel free to drop us a line if you need further queries on the email id sent to your directly. Kind regards Team Pronnel. P.S. We are extremely excited about our upcoming new release later this week. I am sure you will find some of your queries addressed in them.
Replied June 2023
Ross
Verified reviewer
Furniture, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
It's their team!
A positive experience. Very feature rich. Very adaptable and configurable. You won't feel "nickle-and-dimed" from the product as pretty much everything is included. I'm looking forward to what they can add next!!
PROSDealing with the staff from Pronnel is what really makes this product a great value for the money.
CONSIt has a unique interface that isn't always intuitive. However, what you are looking for is there and it just takes some time to get used to using their tools.
Reason for choosing Pronnel
The hands-on support and the included features
Reasons for switching to Pronnel
The hands-on support and the included features
Vendor Response
Dear Mr. Ross B, Thank you for the great review and your faith in going forward with Pronnel. We will pass on your kind words of appreciation to the Customer Success Team who would be thrilled. We are working on the UI/UX and Release 3.0 out 3rd week of June 23 should address some of the issues. We appreciate your inputs. Hoping to continue keeping you as delighted. Kind regards Team Pronnel
Replied June 2023
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Good going Pronnel
- 9/10
PROS- Super Support- Super Dynamic to get you want
CONS- Found few but great that Pronnel team has solved it in a day
Reason for choosing Pronnel
- A very engaging team and their innovative solution
Vendor Response
Dear Reviewer, Thank you for your kind words. We are excited that you found Pronnel meeting your needs and super-thrilled that you chose us after comparing to Asana, JIRA and Trello. We are working relentlessly to make it "Simpler, Easier" for users and value inputs from active users greatly. Will share your remarks with the Customer Success Team who will be encouraged by your words. Kind regards Team Pronnel.
Replied July 2023
Nilofar
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Journey through satisfaction
Amazing! The management team is very happy:)
PROSThe dashboards are amazing, overall experience is awesome
CONSI liked the overall features of the software, very user friendly and useful
Sanjay
Retail, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Most Effective CRM Solution!
Love the user interface and the straightforward navigation. Tailoring the CRM was effortless, thanks to the amazing customization options. Whether in the office or on the go, I appreciate the seamless experience across the devices.
CONSNothing so far and the team is pretty flexible to cater to any requests or suggestions that we have.