Rafiki

Rafiki is a modern conversation and revenue intelligence platform for sales and customer success leaders. It can capture and understand what was said in your interactions across dialer, web conference calls, and emails and delivers true insights to you via your CRM, email, Slack etc. It tracks a customizable list of deal risks and key topics that indicate no activity, poor stakeholder engagement, upsell opportunities and many more to help your team win more deals. Rafiki helps reps re-engage prospects with a direct chat, post-demo with meeting snippets. With its call library, sales coaches can analyze winning patterns of top closers and build customized playbooks, while sales leaders forecast better based on the best source of truth. Rafiki alerts you for a customizab...