Selly Automotive

RATING:

4.7

(72)

About Selly Automotive

Selly Automotive is a CRM solution that helps independent auto dealerships with lead management, customer followup, and deal prioritization. The software offers a mobile app that works on Android, iPhone, and tablets. The main features of Selly Automotive include inventory syncing and management, automated communication, and marketing analytics.

Selly Automotive Pricing

Starting price: 

$130.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Selly Automotive CRM
Slide 1 of 3

Selly Automotive Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Selly Automotive

1 - 5 of 72 Reviews

User Profile

Jeff

Verified reviewer

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

We stand behind Selly CRM!

We are able to easily contact and manage prospects with this user friendly CRM. It's clean, easy to use and easy to understand.

PROS

The best part of this software is that is has ALL of the functionality of ANY Automotive CRM for a fraction of the cost.

CONS

There are a few minor features missing from the software, however these are all confirmed to be works in progress at this time!

Reason for choosing Selly Automotive

Nearly all the same features, 1/10th of the price. Mainly, Selly is built with the power of large dealership CRM for the smaller independent budget.

Reasons for switching to Selly Automotive

Much better interface and more CRM driven. DealerCarSearch is a website company. Selly is a CRM company.

Kevin

Automotive, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Best, Biggest, Bang for the Buck!!

Absolutely, completely, 100% satisfied!!

PROS

[SENSITIVE CONTENT HIDDEN] has been fantastic from install- live usage. The product has surpassed all expectations, as well as [SENSITIVE CONTENT HIDDEN] our Customer Support and Training expert, between the actual product and personel, Selly Automotive has delivered 200%.

CONS

None, anything that has been identified as a feature that would be nice to have added, has either been updated or is in testing currently. Again, what a fantastic experience!!

Reason for choosing Selly Automotive

Affordability - features for the dollar. Huge R.O.I.

Brian

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2024

Great Automaton

I've had an overall positive experience with Selly. Implementation was smooth. If I've asked questions and they didn't know the answer, someone has gotten back to me in a timely fashion. If your looking to automate defiantly look into Selly.

PROS

The text blast automation has worked better then expected. We do 2 text blast a week to approximately 500 people. I was really surprised the amount of engagement and questions we receive back from potential buyers. This has definitely help us sell more units.

CONS

Us being an auto auction we use the product a little different then a normal dealer. We had to find some work arounds but that's because of us and the way we are utalizing the system.

Andy

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2018

Probably the worst CRM when it comes to Marketing and Sales Automation.

PROS

I was forced to like this CRM due to the lack of a better option, however over months of trying to make things work smoothly and on auto pilot, I have completely gave up on this CRM. On the surface, everything looks fine. Sales Manager can even monitor activities, however, everything needs to be done manually. It is a great platform for those who enjoy manual labour a lot and there is nothing wrong with that.

CONS

Selly Automotive is probably the worst choice for a car dealer due to it's lack of Lead Automation capabilities. ADF/XML feed that this CRM is relying on requires a 3rd party integration. In this day and age when 90% of car dealers using Facebook advertising in their customer acquisition strategy, no way this CRM is useful, because every Lead has to be entered manually and processed by the sales team manually, without ANY automation whatsoever. Selly CRM is good for Sales Teams used to manual labour and lots of hard work, trying to locate when and where the lead has come from. Technical support is pretty much absent and non-responsive. Toll free number is not working. For the amount of money this CRM is asking to pay small car dealers, a lot more can be done to simplify Lead Generation process.

MILTON

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

SELLY AUTOMOTIVE ALL IN ONE CRM!! SAVES TIME & MONEY!!

WE HAVE HAD AN OVERALL EXCELLENT EXPERIENCE USING SELLY AUTOMOTIVE.

PROS

SELLY AUTOMOTIVE CRM SAVES BOTH TIME & MONEY. I APPRECIATE THE QUALITY OF THEIR CUSTOMER SERVICE & TECH SUPPORT!! [sensitive content hidden] AND [sensitive content hidden] (TECH) WERE ABLE TO DILIGENTLY RESOLVE A DIFFICULT FACEBOOK TECHNICAL ISSUE FOR US FOR WHICH WE ARE EXTREMELY GRATEFUL.

CONS

I WISH THERE WAS A BETTER WAY TO ADDRESS CO-BUYERS IN THE CRM & A EASIER FORMAT FOR INPUTTING DATE OF BIRTHS.