About ShareNet Asset Management

ShareNet Asset Management is a cloud-based IT asset management solution that helps organizations control assets. The platform can be accessed via a mobile application that updates IT departments about the current location, status and condition of organization-wide assets.

ShareNet Asset Management helps users calculate depreciation, generate reports, integrate data and view a changelog to get complete history of the assets. The solution provides a built-in Data Import Wizard that allows IT staff to import assets from spreadsheets. It also supports barcode scanning to help users find and update assets in real time. Other key features of the solution include customizable fields, asset grouping, sorting, graphical email templates, manual process automation and e...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

14 Reviews of ShareNet Asset Management

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(7)

7

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

January 2019

Stephanie from Village of Matteson

Company Size: 51-200 employees

Industry: Government Administration

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Easy to use Work Order Software

This software took us from managing paper to being able to keep all of our work and completed work virtually. It is very helpful, time ad cost saving.

Pros

This software is beyond easy to use. It is user friendly and keeps all the information we need to keep the work flow moving.

Cons

N/A, currently we have not run into any cons to report at this time.

October 2017

Michael from Solano County Transit (SolTrans)

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2017

The learning curve has been longer than we hoped for, but we're getting there.

Has greatly improved our ability to hold ourselves to response timeliness and evaluated our performance. Has integrated all our customer feedback into a single datastream with key parts of it requiring no manual intervention.

Pros

Once we figure it out, it seems it can do everything we need, and it's been able to integrate with other systems. It's clearly going to be able to grow with our future needs, unlike our previous product.

Cons

The end user (in our case, primarily customer service staff) have a fairly clunky user experience. There's a lot of jargon and non-obvious ways of executing things. Seem to have had a few more technical glitches than expected. Some of the integrations were very hard to get configured and honestly we're still not 100% sure they're all working right. Really does seem to require not just a champion but an in-house expert.

October 2017

Stephen from Illinois Tech

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2017

Sharenet has been a very valuable tool for my organization, helps us manage a lot of odd items.

The system has really helped us implement and manage our surplus program. It laid a great foundation for us to grow it.

Pros

The software has a very solid platform with excellent customer support. The built in training videos make understanding the system much easier. The system is also very customizable and can be tailored to track pretty much whatever you want

Cons

The system seems to be a little out of date, the app isn't all that great and for the price there seem to be some key features missing.

September 2012

Doug from Quadratec

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

4.0

September 2012

Asset Manager

We haven't really got into using it very deeply yet, so I don't know what my recommendation would be. As of now I'm not singing praises....yet....we'll see.

Pros

The browser based feature was one of the main reasons for purchase. Support was very helpful during install.

Cons

The fact that screen features for other modules are present in the single Asset module we purchased is very confusing as to what works and what doesn't. The documentation on your site and through the software is severely lacking. Once again, the fact that the doc for all modules is lumped together makes it hard to find anything.

Response from Novo Solutions

Replied February 2015

Doug's review was for our classic Novo Asset Manager product. It was part of a multi-app Service Desk solution which did include documentation for the other apps. In 2014 we released our completely new ShareNet Asset Management Cloud solution and have updated this listing for this new product. ShareNet also has other apps you can subscribe to in the suite. These apps can be completely segmented or tightly integrated depending on how the solution is configured. Unfortunately Doug has to have an in-house application and our new ShareNet Cloud Platform is not an option for him. In speaking with him today it seems he has been pretty pleased with the Novo Asset Manager (after he got it fully implemented) and he has remained current on support.

September 2012

Marta from Parago

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

September 2012

Review of Product

This is a very good product. It is very easy to use and has made maintaining our knowledgebase very easy to do.

Pros

We used another product before migrating to the Novo Solutions KnowledgeBase platform. This has greatly simplified our knowledgebase updating and maintenance. The updates take place immediately which is a great time-saver. Our agents have access to the most current information when they need it.

Cons

Reporting. This feature is not very intuitive and could probably stand significant enhancements. I could use reports on who is logging in and when. We are billed on a login basis but I don't have any reports to tell me how many logins occurred. I really need that type of report.

Response from Novo Solutions

Replied June 2016

The Knowledge Base Article View Log (added in 2015) allows users to create detail and summary reports with the built in Report Writer. This provides a high level of visibility into how the Knowledge Base is being used and who is using it.