TeamGram Software

4.90 / 5 (30)

About TeamGram


TeamGram is a cloud-based integrated customer relationship management (CRM), quotation, proposal and sales management solution that helps businesses manage their workflows and sales cycle.

TeamGram offers CRM capabilities that enable businesses to manage interactions with new and existing customers. Users can define deals for prospective sales and prepare sales quotes that can be revised and converted into orders. The solution enables users to manage and track their inventories in real time and add products when required. The task management feature allows users to create and assign tasks to themselves or coworkers, set due dates and track progress.

TeamGram also offers a mobile app for iOS and Android devices for remote usage. Services are offered on a monthly subscription basis that includes support via email, phone and online video tutorials.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

30 Reviews of TeamGram

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(27)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 30 reviews

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January 2019

Sophie from EmployAbility LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

The To - Do List

It has helped us stream line our productivity to ensure nothing accidentally falls in the cracks.

Pros

We have been using this software as a company for several years now to help organize tasks that need to be done, share contact information, and keep track of phone messages. As a team we jokingly refer to it as the "to do list." As a supervisor I feel good knowing I can communicate the need of which tasks need to get done, and what the priority is all in one central place. Additionally, I like knowing when I get assigned to tasks, that it is something that needs to get done to help the team.

Cons

I don't like that you can't prioritize or tag individuals in phone messages, so that they can get an alert. It is tedious to check that tab regularly to make sure no calls are missed.

April 2018

Can Bulent from PhonoClick

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

TeamGram is a very powerful tool for every sales organisation.

We manage our sales organisation and easily followup customers. Wherever we are, we reach all customer data in one place.

Pros

We are using TeamGram for sales management. Our sales cycle is so long so we should follow-up customer's each step and shouldn't forget what we have been speaking and what happened, what are they thinking etc. Quotes are so important for us as well. TeamGram gives us to do all things in one place. Very easy to use so sales team easily adapt to use it. TeamGram is a very powerful tool for every sales organisation.

Cons

Actually, we don't have special requirements but we know that this is not a final product. They are adding new features nearly every day.

April 2018

Sophie from EmployAbility LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

I love TeamGram, it really helps our team stay organized which helps us better serve our consumers.

Our team stays more organized and on task. I feel that we pay better attention to the tasks at hand and are able to stay focused on our team approach and our mission of serving our consumers/community. I am certain that if a task is put on our team to do list, it won't fall through the cracks.

Pros

This software allows all parties to assign tasks, create memos, and record missed messages which really helps our small company focus on a team approach. By utilizing the team approach, we have been able to make our daily operations more efficient and use that saved time networking for our consumers.

Cons

I don't have any negative feedback to offer. I think that the software fits the specific needs of the company.

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

We know that our information is in safe hands.

I feel everything is in my hand with teamgram. During long business trips teamgram helps me to keep in touch with my company and know anything about what happens. we try several CRm programs, but we are sure that teamgram is the final stop for us. They are not giving us best service, but also improve and update application al the time.

Pros

We didn't realize how much effect TeamGram was making to our business until we looked at our yearly results. We use TeamGram with maximum performance.

Cons

No major cons, but I hope they add more department and company reporting details and a better looking reporting dashboard.

April 2018

Seyfi from Anadolu Teknik Grup

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Teamgram offers an almost limitless solution to your problems.

Pros

It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.

Cons

Salesperson based sales target definition feature. It's very easy to prepare proposals. You can easily follow up your customers. Teamgram sales and support team's are very professional, patient, and supportive.

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

The most interactive software for doing customer follow up.

Pros

Teamgram has given us a very important advantage for our company. It is very easy to store the records of our customers' data and service provided, and even easier to access it.

Cons

Lead management could be better if they added more features like filtering our junk leads and being able to pull more lead information from the web

April 2018

Ozan from Infogate

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Great support team...

Pros

Needed help with setting up - the support team at Teamgam went above and beyond helping us out. Our quotes are now formatted beautifully and tracked properly. Our sales team also enjoys using the mobile app

Cons

The reporting feature is OK so far. More detailed sales reports and dashboards would be nice to have.

April 2018

seref from Oto Cakir

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Teamgram is simple and easy like facebook.

Pros

Following up with orders is easy, and managing relationships with customers has been better since using

Cons

It would be great to be able to define discounted rates for each individual customer instead of having to add it manually each time

April 2018

Günhan from Core Akıllı Ev Sistemleri

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

I strongly recommend Teamgram, we are very happy with it.

Pros

Very user friendly tool. Major positives, it's cloud based. We can use Teamgram from virtually anywhere with the mobile app.

Cons

No major negatives to mention so far. It would be nice to have some more customization options available.

April 2018

Nedret from Sistema Danışmanlık

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Very happy with Teamgram. Strongly recommended.

Pros

Teamgram is easy to use with lots of features at an affordable price. Beautiful and very user friendly inteface.

Cons

No complaints or negatives. We are really happy to use Teamgram. Great, friendly support. Nice features.

January 2019

Andrea from EmployAbility: Employment and Housing Solutions, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Perfect group to-do list

Pros

Easy to use for all of our staff regardless of computer skills.

Cons

Contacts sections is a little difficult to use because of the time needed to add the company first then go in and add the contact.

April 2018

Ozan Ozgur from Mobildev (www.mobildev.com)

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Good all-around CRM that does everything

productivity

Pros

It's a very well-rounded system at an affordable price. We love using it to build quote templates and send them out. Teamgram makes customer follow up easy, and their customer support team is very helpful too

Cons

Adding more email features for quotes and templates would make a welcome addition to our work flow.

September 2018

George from MELTINI

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Does exactly what we want

Pros

Attention to detail. It has features that other software simply stays away from. It is a complete package and I do not need additional supporting apps to complete my work.

Cons

Nothing. If a glitch is found, I email support and it is remedied within a few hours. They are on their game and I hope they stay like that.

April 2018

Alper from ARVATO BERTELSMANN

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

Best bang for your buck CRM

Pros

It's cheap, it's easy, and it gets the job done. We got rid of the last CRM because the interface was too complex and confusing, and the team had adoption issues. Lowest price performance ratio.

Cons

Learning curve seemed a little bit steep for some of our team members. They were overwhelmed by all the features, especially the ones we didn't use. After we figure out how to deactivate sections we didn't need, it became faster for us to adapt.

April 2018

Kelley from AML Limited

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

3 of 5

April 2018

Overall Very Useful Tool

Pros

I like all that it can do and find it useful with a sales team spread between 3 cities.
The software is able to follow a project lead all the way through shipment of the product.
The fact that it is cloud-based is a huge feature.
The mobile app is excellent even though several of the features are not enabled and the screen looks different in the mobile format.

Cons

It does not seem to be stable since I have several times had it crash multiple times through active use.
I wish that the threads or parts of the projects were easier to tie together no matter what screen you are in.
There is no feature to auto-fill the cells even though some information is often repeated. I wish it had this feature. The duplication of the information is a time stinks.

January 2019

Michael from EmployAbility

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

January 2019

TeamGram Review

My experience with TeamGram has been pretty good. I only use it seldomly though.

Pros

I love the ease of posting and completing a task.

Cons

The website is pretty simple and easy to use without much difficulty. I would like more features where we can customize the website.

April 2018

SELDA from ALPEDA IC VE DIS TIC LTD.STI

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Our team are very happy with using TeamGram. TeamGram meets our needs and expectations.

Pros

It is easy to use, beautiful in appearance and perfect for adding custom modules and fields. Whenever we need it, we get a very quick return from the support team

Cons

No major cons. Quote template needs to be modified.

April 2018

Rhiannon from National Sign Corporation

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

I used TeamGram for task management from other members of out team.

Pros

Easily see a task of things to do with plenty of space to explain needs. Able to give deadlines in the task as well as see all people playing a role in the project.

Cons

I didnt like that you had to download a document in order to view it, it felt time consuming rather than being able to at least preview the document.

April 2018

Merden from Hewlett Packard Enterprise

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Lots of customizations!

Pros

We like being able to customize the interface and make it our own. Also, the custom applications section has a lot of neat features that we've started using recently too.

Cons

It's again about customizations. Not a big issue, but you need to spend some time in the Control Panel to find out where everything is.

April 2018

Tanya from The Doc Doctor

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Amazingly easy!! We just started using Teamgram and we are so happy with it. It is so easy to use.

Pros

-Amazing customer service and support.
-Very easy to use and set up.
-Extremely easy customization for our needs.
-We love that it's local and billed in Canadian Dollars.
-Excellent value for the money!! Best price compared to competitors!
-Sales and customer support answered ALL of our questions, were on top of everything and even helped us with set up! They are always polite and follow up with us regularly.

Cons

We have no complaints. We like everything about the program and wouldn't change anything. It's clean and easy to navigate.