Thalox

RATING:

4.6

(7)
Overview

About Thalox

thalox is the ultimate email engagement and audience segmentation tool for HubSpot. What is thalox? thalox is the ultimate email engagement and audience segmentation tool for HubSpot. We use AI to accurately predict engagement with future email campaigns and segment database contacts according to their engagement level. From there, you’ll be able to optimize campaigns, improve conversion rates, and clean or re-engage contacts. It’s the perfect fit for every HubSpot Marketer - from Campaign Managers to CMOs. You’ll finally be able to better qualify your contacts in HubSpot and tailor Marketing campaigns based on their engagement level and customer journey, and drive them down the funnel to convert. How does it work? As a native HubSpot integration, it’s easy a...

Thalox Pricing

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Step 1: Connect to your HubSpot Marketing instance
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Thalox Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Thalox

7 Reviews

User Profile

Inês

Verified reviewer

Performing Arts, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

AI and a great support team, making Mail Marketing easier

Working in a big Cultural institution that is also a huge Congress and Meetings Centre, is at minimum, a huge challenge of communication. A powerful software that will help you to get to know (even) better your customers. Segmentation based on interaction ally on machine learning technology, will help you to comunicate in a more accured way, saving you time and money. And last but not least, the great support team that help us making the most of it.

PROS

Database segmentation. Increasing opening and click through rates, and increasing conversion.

CONS

Such a young company has a lot to improve and to evolve. But they are in a good way.

Vendor Response

thank you so much for your feedback Inês. We hope we can keep helping you and your company to succeed in Marketing!

Replied January 2023

Dylan

E-Learning, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Thalox makes life easier for any marketer

Nothing short of amazing.

PROS

Thalox is user-friendly and instantly allows me to see how our audience is responding at any given time. The support we receive from the team is also second to none.

CONS

My only complaint is that I don't always have time to utilize the tool to its fullest potential.

Vendor Response

thank you so much for your feedback Dylan. It's great to hear that we can help you get to know your audience better and better!

Replied February 2023

User Profile

Sabine

Verified reviewer

Industrial Automation, 501-1,000 employees

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2023

Solution for busy marketeers with smaller databases

Overall, it has been a very costumer-centric experience, I would recommend getting the free trial, at least.

PROS

I liked the three different segments my database was divided in and the fact that I can push them into HubSpot very quickly.

CONS

Because of our database size, it took quite some time to get the analysis ready. I wish it was more clear in terms of definitions regarding what is considered a "valuable" property on HubSpot, etc. It would be interesting, if we could pick the properties that we decide are valuable and only do predictions based on those, since we have 600+ properties and most of them don't even make sense for our business.

Vendor Response

Hi Sabine thank you so much for your feedback! The data extraction can take a few hours in the first run indeed, due to large data sets. Luckily, we developed a Delta Load now, which allow us to significantly decrease the waiting time to just a couple hours or much less. Also, we really appreciate your comment about the fields considered in the predictions. We will act on that feedback in the direction of educating our customers more about how AI is working and why our Machine Learning model is choosing certain fields. Hope we can cross paths in the near future! all the best, Lisa Freitas Marketing Manager at Thalox

Replied February 2023

Shaunda

E-Learning, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Thalox has been amazing for getting our Hubspot data segmented

The support and guidance has been amazing.

PROS

Thalox segments are easy to push to Hubspot and then use for targeted campaigns.

CONS

The only thing I would change is when the segments are pushed to Hubspot, the date on the list would also update.

Vendor Response

Thanks for your feedback Shaunda! We're happy to have you as a customer :)

Replied March 2023

User Profile

Céline

Verified reviewer

Utilities, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Powerful tool for segmentation and optimization of CRM system (HubSpot) & marketing activities

Real marketer experience with good consulting and coaching experience. So far, however, the tool offers enough scope for marketing and CRM optimization. Keep it up, I'm excited to see what other creative and meaningful features will be added.

PROS

We are now at Prediction number 4 and we have already been able to shift some indecisive & dormant contacts towards more engagement and interaction.

CONS

It's not a disadvantage, but you should have a basic understanding of data and marketing, otherwise you won't see much output with the results.

Vendor Response

Hi Céline thanks a lot for your review. We're glad to welcome you as a thalox user! best, Lisa

Replied May 2023

User Profile

Felix

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Finally, suitable mail campaigns for different users

PROS

With thalox for marketers I am able to target my email campaigns and generate qualified leads from my own database without investing a lot of money in other online campaigns. The add-on saves us a lot of time in selecting our target group.

CONS

The user interface could still be a little cleaner. But a lot has already been done here in the last few weeks of use.

Vendor Response

Hi Felix thank you so much for your review on Thalox. We really appreciate it! all the best, Lisa Marketing Manager at Thalox

Replied February 2023

Rishi

Information Technology and Services, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2023

Great tool for quick and easy segmentation

PROS

The ease of segmentation and transferring data into HubSpot

CONS

Filter criteria does not sync across with the data into HubSpot.

Vendor Response

thanks a lot for your feedback Rishi. Filtering options will remain in HubSpot, but I will follow up with you on how you can automate it with the Thalox Engagement Segments. all the best! Lisa Freitas Marketing Manager at Thalox

Replied April 2023

7 Reviews