Waybook
About Waybook
Waybook Pricing
Simple pricing that scales as you grow. Support up to 20 members for just $99/month or $83/month if paying annually.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Waybook
1 - 5 of 35 Reviews
Nuno Filipe
Verified reviewer
Machinery, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A fantastic tool you can't miss!!
Very good, totally recommended.
PROSI like the easiness of Waybook, it is a very intuitive app and has the flexibility of inserting all types of content. You can even take quizzes to make sure people understood everything and get a track record of who see the procedures. Very, very good app. Totally happy!
CONSI did not find any point to be unhappy but I'd like to see a near future the multi-language feature. We run 2 countries and it would be awesome to be able to publish documents in 2 different languages and any given user would see it for his language.
Reason for choosing Waybook
Waybook serves different purposes. We are using another tool to automate processes but Waybook is the tool where they get defined.
Reasons for switching to Waybook
We find Waybook more straightforward to be our single source of truth in that relates to company knowledge.
Vendor Response
Hi Nuno Filipe, Thank you so much for your review and recommendation of Waybook. I'm so pleased to see that you're finding Waybook to be easy to use. We've invested a lot of time into making sure our UI is simple and easy for you to get started without any need for additional platform training. Also really happy to see that we've been able to help you to consolidate your tech stack and centralise your important business processes and documents. Really excited to continue supporting you and your team, as well as watching your Waybook grow. If we can ever help, you know where we are.
Replied October 2021
Spencer
Verified reviewer
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Simple, quick-to-implement playbook/SOP software
The team behind the product seem passionate and responsive. The product stands for itself... we wanted something to train our team that was simple to deploy. Waybook definitely meets that requirement. I will recommend Waybook to my clients for sure.
PROSIt is super-fast to implement with almost zero training. The in-app support is responsive if you do happen to have a question. They keep the structure detailed enough to have the depth of indexing you might need, but also only three tiers or so deep. That straightforward menu structure helps it be more deployable.
CONSThere are a few features I would like to see, and may be coming soon. You can export, but I would like to be able to export more docs at the same time. I would like to be able to password-protect a public page.
Reason for choosing Waybook
Liked the layout and the ease of use. It is a bit more price competitive as well.
Reasons for switching to Waybook
Nimbus Note is a great product as well, but just not as simple in design. I found it did not get used as often because of this.
Vendor Response
Hi Spencer, Thanks so much for your review. So pleased you've found Waybook fast to implement and no training required. The dream review for us, as we've worked hard to get here! Some really great feature requests in there too and I'm pleased to confirm that they're on the roadmap already. I'll be sure to drop a tag on your account so we can invite you to early testing as soon as these features are available. All the best, Elle
Replied March 2022
Alla
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed May 2022
Its OK at best
Experience is ok. Its easy to use and self explanatory
PROSI liked that I have a lifetime subscription through APPsumo for a small amount to make it somewhat worth it. I like that we have a place to keep documents to refer to.
CONSIts not meant as a functional process management system because you can't print from it. The documents are not formatted the way you would for printing so keeping letters to clients or employees is not possible unless you do it in pdf format, which is inconvenient because we always need to change the name, address, date, etc. We would like to keep templates in there for our processes but cannot.
Vendor Response
Hi Alla, Thank you for your review. I'm sorry to hear that and appreciate you sharing this insight. I have shared this feedback with our product and am pleased to confirm we do support PDF exporting of content, which can then be printed. Here is a link to our help center article on printing documents: https://help.waybook.com/en/articles/6119058-can-i-print-my-waybook-documents Again, thank you for sharing this with us, and feel free to reach out to support with any further feedback or questions. Elle and the Waybook team
Replied November 2022
John
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Finally Have My SOPs Organized Thanks To Waybook
Overall, I am very pleased with my experience using Waybook. I've been able to really integrate it with my business and find it very easy to quickly open and take down my steps/notes as I work. This will be a great asset to have as I scale.
PROSBefore Waybook, I tried building out SOPs in Google Docs, Notion notes, ClickUp notes, and even had random ones floating around in Notepad when I needed to jot something down quickly. I knew I needed everything to be centralized in one place. Then came Waybook! I really like the layout, which allows me to have a nice overview of all my top-level processes, then drill down deeper when needed. Having all my SOPs in one location is way better than having a Drive folder with Google Docs spread out. I haven't finished building everything out yet, so I am excited to eventually use Waybook for onboarding my team, tracking their progress, and testing out their knowledge. I can see this tool being very helpful for years to come as my business continues to grow.
CONSI haven't run into any issues or things I don't like about this software. Dark mode would be helpful so I'm not blinded by all the white, but that's about it.
Reasons for switching to Waybook
I needed one tool with the single purpose of housing SOPs, wikis, and internal docs with the additional training features.
Vendor Response
John - thank you so much for your review and recommendation! Really pleased we could swoop in and help you consolidate your SOPs into a single source of truth. We can't wait to continue growing with you and your team Elle
Replied June 2021
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
It's amazing and simple. Exactly what I was looking for...
I have been searching for a solution for documentation for a long time. Waybook is the highest value app I have purchased in a long time. I hope you guys plan to be around for a while. What I like: - We were using Notion for documenting our processes but after a while, it gets out of hand. It became a job to organise our stuff. Waybook has a built-in organisation. - Minimalist - I hate tools that have "too much going on". Waybook is simple. It does one thing very well. - Scale - Easy to add a new team member. - Testing - Testing was the main reason I wanted to move from Notion. To make things more official and track my team. Good job guys.
CONSI hope they update the text editor to allow for shortcuts with creating headlines and adding images. Like a "/" command.
Reason for choosing Waybook
Minimalism. I like simple tools. There is zero distraction in Waybook
Reasons for switching to Waybook
I was looking for a place that had a built-in organisation for SOPs and testing capability.
Vendor Response
Thank you so much for your feedback. I'm so pleased you find our UI to allow you to focus and not distract your readers. The product team will be really pleased to hear this too. Helping you to scale has been a big thing for us when building Waybook. At our core, we want to help businesses scale efficiently and supporting the evolution of your team within the tool is really important to us. Super excited to continue growing with you and if there's anything we can help with along the way, do not hesitate to reach out to our support team.
Replied February 2022