Zoho Voice
About Zoho Voice
Zoho Voice Pricing
Business Phone Edition: 1. Solo - Free (call charges applicable) 2. Team - $100/month for 10 users (1000 free outgoing mins, unlimited free incoming) 3. Office - $300/month for 30 users (2000 free outgoing mins, unlimited free incoming) 4. Corporate - $1000/month for 100 users (5000 free outgoing mins, unlimited free incoming) Enterprise Telephony Edition: 1. Basic - $34/user/month 2. Standard(Zoho friendly) - $49/month for 1 Admin and 10 Zoho agents (Imported from CRM, Desk, Recruit, or Bigin)
Starting price:
$34.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Zoho Voice
1 - 5 of 5 Reviews
Chris
Apparel & Fashion, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Call
We mostly use Zoho for international calls.
PROSCalling information can be recorded when you are talking to customers then record information can be used for reference and reporting.
CONSEasy to upload contacts in the database for zoho voice and work effectively when using online calls.
Reasons for switching to Zoho Voice
Just I had a desire to change
Nalika
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Phone Telephony
The customer service agents are easy to reach and ready to assist
PROSThe price was good for our budget and the features were overall what we were looking for
CONSAt this time they are not able to send out mass SMS or receive MMS texts
Reasons for switching to Zoho Voice
This software was more cost-effective with our budget and still allowed us to have what is needed tocontact our clients and leads
John
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2023
Failure to rise to expectations
Terrible system; terrible support; not ready for prime time. Good concept; very poor execution.
PROSNothing, it is just not competitive with Ring Central, Ooma, Twilio, etc.
CONSVery undependable; dropped calls; SMS feature is very primitive; very poor integration with desk phones; the softphone settings in Z-dialer have to be reset everytime you use it; very poor system
Reason for choosing Zoho Voice
Because of the promise of what Zoho Voice represented; seamless integration with other apps, etc. It fell woefully short. Customers complaining of dropped calls; way too lengthy time to forward a call, many hung up
Reasons for switching to Zoho Voice
Because of the promise of what Zoho Voice represented; seamless integration with other apps, etc. It fell woefully short. Customers complaining of dropped calls; way too lengthy time to forward a call, many hung up
Alba
Verified reviewer
Education Management, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Haz llamadas desde cualquier parte
Para hacer llamadas desde el PC es muy cómoda
PROSSe integra muy bien con Zoho CRM, te permite tener un número comercial y hacer llamadas con él allí donde estés. Puedes grabar llamadas, ponerlas en espera, hacer transferencias... para lo que lo estoy utilizando me es muy útil.
CONSDe momento, la he usado para cosas básicas, pero es bastante intuitiva y sencilla. Sé que tiene más funcionalidades y, para usarlas todas, creo que lo más recomendable sería que alguien te la implementara.
Michael
Entertainment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2023
WORST VOIP EVER and I TRIED THEM ALL
I feel ZOHO is all the more honest people in INDIA, but they are still married to the people who do the phone scams, so they are all super shady, only a few good techs there, and when you met them you know it because they are different.
PROSno pros, they will tell you it can do everything you want and it won't be very hard to do what you would like out of a VOIP service.
CONSthey will steal your money and your phone number and hold them and not refund your money
Reason for choosing Zoho Voice
I trusted them since I was using ZOHO ONE and I thought it would be an easy transition.
Reasons for switching to Zoho Voice
Best out of everyone else we tried and spoke to.