Broadcaster BOT

Broadcaster Bot is a Concepto Móvil product that offers an innovative solution for serving customers through conversations on WhatsApp, Facebook Messenger, Google Business Chat, and RCS. The platform integrates multiple communication channels so that businesses can converse with their customers, coordinate with their internal team and business partners, efficiently and in one place. The solution allows for sending bulk messages through WhatsApp Business, using templates that can be customized for different types of messages, such as notifications, promotions, appointment reminders, among others. In addition, Broadcaster Bot offers the option to configure chatbots and virtual agents that can respond to frequently asked customer questions, automating the customer servi...