Coax

Coax is a business communication tool suitable for various sectors, such as retail, health care, professional services, and automotive companies. It brings together different customer interactions into a unified chat system. This includes texts, social media messages, emails, and calls, ensuring that no customer communication slips through the cracks. Key features include a live chat widget that is always available, integrated SMS, automated messaging for instances such as missed calls or after working hours, in-app payments, customer contact cards for tracking information, and custom contact forms for initiating new chats. It also provides the ability to automate actions based on keywords, request reviews, support multiple locations, update CRM contacts, and share med...