Guest Service

RATING:

5.0

(2)
Overview

About Guest Service

GuestService is an independent element to ensure you can handle your guests from start to finish. You can accept new requests and control customer requirements via online guest management logins. With continuous, multilingual and multi-stage operations, you can serve guests in all areas such as the grandstands and the pre-booth. Satisfy your customers' needs, increase their loyalty, and increase your revenue with a single touchpoint. GuestService ensures that your customers get the best possible help. They can send their requests and orders and follow up with them on a universal system without language interference. Your guest knows your accommodation, your administrative services, and the surrounding area, so they use a computerized follow-up service. GuestService of...

Guest Service Pricing

Up to 50 rooms - From €99/month Up to 100 rooms - From €199/month Up to 300 rooms - From €299/month

Starting price: 

€99.00 

Free trial: 

Available

Free version: 

Available

Guest Service guest access
Slide 1 of 2

Guest Service Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Guest Service

2 Reviews

Anonymous

11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Super App

A great hotel app that I noticed at the beginning of my stay and started using it. We needed a baby bed and opened a demand. They brought it quickly.

PROS

I easily saw the opportunities and possibilities in the hotel I stayed.

CONS

I hope it becomes more common in hotels. :)

Anonymous

11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Good Guest Experience

I can communicate all my requests and complaints directly to the hotel.

PROS

Contactless especially enriched the guest experience

CONS

It is easy to use and has a user-friendly interface.