Quadient Impress

RATING:

4.5

(11)

About Quadient Impress

Impress by Quadient is a cloud-based multi-channel mail management solution designed to automate the entire mail management process with intelligent barcodes and centralized document management. Impress can easily filter, group, and combine statements, EOBs, invoices, purchase orders, and other mail deliverables designed for delivery via email or other channels. Impress is designed to centralize all mail communication for outsourced delivery or e-delivery. Impress secures sensitive communication by adding unique barcodes to each document, ensuring customers only receive their documents.

Quadient Impress Pricing

Please contact Quadient directly for pricing information.

Starting price: 

$9.99 per month

Free trial: 

Not Available

Free version: 

Not Available

Impress Automate production control
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Quadient Impress Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Quadient Impress

1 - 5 of 11 Reviews

Cameron

Marketing and Advertising, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

If you have Impress Automate, you have no accounting burden and you can breathe a sigh of relief!

Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless.

PROS

This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me.

CONS

I did not encounter any aspect that I did not like, I am very satisfied with the service I received.

Troy

Hospital & Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2021

Useful but at Times Frustrating

Overall my experience is ok as it does a lot of processing, both in terms of what's done (information taken off cover pages, barcodes added for stuffing), and how many files it processes.

PROS

This is useful for file/document processing, including adding and removing content on pages, but also combining files as well.

CONS

Older versions used to have a 'Quality Tool' in which you could give an input file and see how it's processed and why, but it seems to have been removed from the latest version of Impress Automate (v1.2).

Rosie

Wholesale, 51-200 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2020

Has potential

Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.

PROS

The ability to queue up large number of prints and be able to track it.

CONS

I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.

Reason for choosing Quadient Impress

We were already working with the company renting machines.

Reasons for switching to Quadient Impress

Wanted to out source the stuffing and mailing portion of our monthly statement runs.

Vendor Response

Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away. - The Quadient Team

Replied January 2021

Alexandria

Legal Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2023

Document Generation

PROS

The ease of how to operate the software to assist in our firm's mailing schedule.

CONS

At this time, the is no down sides to this software.

Sandy

Law Practice, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Quadient streamlined our needs

We have been able to save costs on supplies, reduced our copier demand, and postage meter needs. Support staff was able to be reduced by more than half saving on costs and benefits

PROS

Before Quadient, our mass mailings were done in-house and took several individuals to complete the process. We now do not have to worry about machine breakdowns, manpower, and security.

CONS

A better billing invoice would be nice which could breakdown each mailout with the total itemized for each