Statuspage allows us to always have a means of communicating with our clients.

I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available.

I'm always surprised that there's no monitoring built into the product.

Anyone running SaSS companies knows how important it is to keep users aware of updates, scheduled downtime, and the rare but inevitable incidents involving degraded performance or an outage. The more users we can get subscribed to our Statuspage the fewer phone calls, chats, and confused (angry) users will need to be handled by our help and support team.

We've been able to grant access to Statuspage to multiple managers in our organization. While we don't work around the clock, there is always someone who can post about incidents and update as more information is available. After a short while, the 'templates' made the more common incidents take only seconds to write up.

The only issues we've had was back when it was Statuspage.io and was being acquired by Atlassian. It wasn't the smoothest transition for us, as we had multiple users with no other need for Atlassian access, but it wasn't enough to deter us from continuing use.

I like the way it handles alerts and incidents.

There is no option in the free one to add a custom domain.

Overall it's changed the way we work as an IT department. It's this kind of disruptive innovation that we need in today's sprawling organizations.

I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation. We really do spend less time managing the emails to all and sundry which allows us to concentrate fully on the task at hand. We also appreciate the regular additions by the Development team in terms of integrations and new features. The API provides us with the flexibility to combine Statuspage with our QA & Monitoring teams, and being able to toggle the status of our components in an automated manner is a huge benefit. The support team are always friendly, helpful and professional. We've never had a problem that they couldn't fix. If only all suppliers could be like this...

Just the fact that we didn't hear about it sooner.

I would like to be contacted by Statuspage in order to check the possibility to colaborate in new businesses. Thank you.

It's a clean, and clear, solution. Very easy to implement. Added value for an IT department. Once that we use Statuspage as a service, their output information can be analised and audited with confidence.

From whom that was responsible for in house equivalent software implementation, is a bit strange to loose the control of a so important software. Nevertheless there is noting to deslike it.