Viber
About Viber
Awards and Recognition
Viber Pricing
The application is available for free of cost.
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for Viber
1 - 5 of 3,968 Reviews
Karan
Accounting, 5,001 - 10,000 employees
Used free trial
OVERALL RATING:
4
Reviewed March 2022
Amazing communication application
Olabisi
Verified reviewer
Supermarkets, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
A crucial communication and marketing tools for both start ups and standard organization
Our organization have had a substantial growth with the use of Viber as our messaging app, it has saved us time and money getting information out to our team members and our community, it has brought us more closer to our customers and helped maintain and improved our product and services without incurring money on advertisement and gaining more customers.
PROSViber has offered us a seemless service in areas of communication through chatting, video calling and sharing documents and details to our teams, communities and partners and has helped us create a good relationship with everyone and knowing their demands has thereby helped our organization grow in a substantial way, it's ease of use and navigation, remote access and safe environment where communication security is assured.
CONSOver the last year, Viber has maintained its integrity to give its customers the best of communication experience so far, every needed functions for communicating is embedded and nothing to dislike yet .
Reasons for switching to Viber
Viber offered a more professional tools needed by our organization, it has helped us manager our customers data and community needs, knowing what every individual needed and easily cross-referencing later to improve our products.
Ani
Verified reviewer
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Is Viber good for Business Communication?
Overall, I am satisified with Viber. No need to spend money sending messages or calling clients/partners residing abroad. International calls are rather costy, Viber solves this problem.
PROSViber is rather user-friendly, does not require frequent updates and expenses. Provides effective internal and external communication. File sending function is of great importance, you can share different formatted files, including PDFs, word documents, high definition JPGs which is helpful for a fast file sharing. Emojis are cool in the written communication where you do not hear the voice and tone of the speaker, they express the emotions easily. You do not necessarily have to use the app on your cell phone, you can install it on your PC or laptop as well.
CONSThe quality of video connection during the video calls is not the best. Definitely, it has a need to improve. When you are in a video call and get another notification on your phone, the video will disconnect causing a lot of inconvenience. When you send a photo and decide to delete it from your device, the recipient will no longer have access to it as well.
Reasons for switching to Viber
Personally, I think Viber is more user-friendly than What's app.
Soe Min
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
The best and easy to use Chat App
Groups are the very easy to create and effective to communicate with colleagues and customers in each project. Ability to transfer calls from mobile phone to PC or PC to mobile phone is a quite fantastic feature. Last but not least, My Notes is a very useful feature to transfer some of your data such as pictures, documents and videos from my mobile phone to PC (vice versa).
CONSAlthough all of the features are free and useful, some Ads are annoying. And media and files that we sent can only be accessed within some sort of time period.
Stasha
Verified reviewer
E-Learning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
After Skype, this was good but now it's the same unstable service
It can be a good chit-chat option if you want to communicate with someone, especially if that person is not in the same country as you are. It's cost-free. Not for crucially sharing information.
PROSI am using it as a free line for private meetings and video chats. Most of the time I use only chat (typing) for fast connection with family. The messenger is good and has all the possibilities to express yourself. I like the option when I use default emoji to be promoted to use proper stickers instead (for free). Stickers base is constantly upgraded and there is something for everybody's taste for creative and fast chat messages.
CONSSuddenly, without obvious reason, the app stops to inform me about received messages and give me missed call notifications instead of a ring. The application is unreliable for the mentioned reason because it is easy to miss an important message or call.
Reason for choosing Viber
Many of my friends and family use Viber.
Reasons for switching to Viber
Over time, the Skype application became overloaded and it was impossible to make a call. Everything took place with frequent interruptions and frustration. Now Viber is the same story. I believe that Skype is now a better option in comparison. It seems to me that Viber struggling to offer a good service. Still, it's not reliable.