Artiwise gives us a head start when designing customer experience processes and saves labor

I have no negative feedback at the moment

With its AI solutions, Artiwise enables you to analyze all your customer conversations with the least possible effort and take the best actions by revealing the root causes. You can easily review and report these analysis results in dashboards at different detail levels, and deepen and examine each detail as you wish. With this structure, it is a great product for turning customer analyzes into action in a short time and deepening the customer experience by managing it from a single point.

It may require checking to ensure that special terms, which may vary depending on the industry, are converted into text and spelled correctly, but with a great customer success and support team, everything reaches the desired level in a short time.

We can quickly and automatically analyze the verbatim of our customers, which we used to do manually. As a result, we come up with quick action plans. In the specially created artificial intelligence model, we can easily analyze service and sales comments.

Artiwise has turned our manual analysis into a quick analysis with excellent practice. With its user-friendly application, easy access was provided and it was immediately adapted. We easily analyzed all the comments from our customers and started to take our actions quickly thanks to the widgets used. Moreover, we have adapted technology to our business by having an application that we use under the name of a Best Practice.It has been an area that we apply to in every job, and this journey, which we started with a survey, started to continue in other channels.

There's nothing I don't like right now. Only many widgets can be added