About SurveyLegend

SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses.

SurveyLegend lets users drag-and-drop field items to design surveys. The solution also offers various field options such as text-based comment boxes and choice-based rating sliders. Customizations like setting the input format, value range, and mandatory, as well as various question logic and branching questions are available.

SurveyLegend lets users collect data and responses, and provide real time analysis in various charts such as bar, pie, NPS, and donut. Users can also export and share the collect...


Read More

Supported Operating System(s):

506 Reviews of SurveyLegend

Average User Ratings

Overall

/ 5 stars

Ratings Snapshot

5 stars

(0)

0

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 20 of 506 results

Do you use this product?Write a review

December 2019

User Profile Picture

Sara from SoloPoint Solutions

Verified Reviewer

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Easier to use than bigger brands

Highly comparable to Survey Monkey, but better bang for the buck!

Pros

- Drag and drop function - The ability to add page break but stay within the same page

Cons

- Sometimes the drag function freezes while being moved up and down

Reasons for Choosing SurveyLegend

Ease of use for me (the administrator) in creating the survey and easier navigation for the survey respondents.

Reasons for Switching to SurveyLegend

Pricing and better user experience

March 2021

Faiza from KCL

Verified Reviewer

Company Size: 51-200 employees

Industry: Hospital & Health Care

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

March 2021

What an Incredible Software!

My overall experience with me and my team had been great. We were all able to log in and work in real time and see the improvements. The whole interface is very sleek and the survey came looking out very beautiful.

Pros

So I have been using the free trial daily and it was by far the best survey software I've used ever! It is so easy to navigate and create surveys. It is also very easily accessible for the participants to access the survey. I like that I can take the link and embed it into my social medias making it easy to market the software.

Cons

Everything is great! If I had to pick anything to improve it would be to have a little bit more freedom to design the survey aesthetics ourselves. For scientific surveys it would be great if there was an option for people who did not consent so it can take them out of the survey.

Reasons for Choosing SurveyLegend

Well it had a better free trial. I needed to get my survey across different people as it is super important for me and the community. With SurveyLegend, I can deploy unlimited amount of surveys and I really appreciated that aspect of it!

June 2021

Isaac from Technoserve

Company Size: 51-200 employees

Industry: Program Development

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

the best choice for creating the most visually engaging surveys

Training new staff on how to build surveys and administer them has never been easier. And having worked with a great many different projects, each with their preferred surveying software, surveys built on Survey Legend have been the most visually captivating and has achieved the highest participation rates in our mass or public polls.

Pros

My favorite feature of Survey Legend is the ability to share a secure link to the analytics page for direct monitoring of incoming live data by all team members. Previously, we had to keep uploading exported data into DropBox at regular intervals for everyone to have access to the updates. With this feature, no additional work needs to be done to keep everyone updated; and we do this without compromising the security of the system with mass access.

Cons

The list of third party integration software options is quite thin when compared with other survey platforms within the same range. More services need to be integrated for easier workflow management.

Reasons for Switching to SurveyLegend

Survey Legend always gave us the least number of incomplete responses, and also always had the highest number of participating respondents. Feedback received from respondents who tried them all said Survey Legend was the most easy and engaging option.

May 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

May 2020

Review as a student

Overall it's a great site with an easy to navigate interface, not much more to say there

Pros

Compared to other form sites like google forms or Microsoft forms, I found this easier to use and had more features, I had to search a lot to find a survey maker site that offers pictured questions as Microsoft and google weren't offering it, I'm using the site for free as a student and I find that the features available is pretty good for no payment.

Cons

That there are simple things unavailable like the Opinion Scale which is usually free was unavailable and it prompted me to upgrade to pro, I found this a bit weird because on most, if not all sites this feature is usually free, I wouldn't have been shocked if the slider or even the picture format you had to pay for but seeing as there's a way to get the pro version for free even if it's only a week given I didn't make much of a fuss about it

Reasons for Switching to SurveyLegend

I was looking for features that weren't offered on other form builder sites, and the questions were important for my school project

April 2021

Craig from Innovation & Collaboration Centre, UniSA

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

April 2021

Good features

Good experience for me.

Pros

I'd been looking for an alternative survey provider to run surveys with participants of training programs I run. So far I've tested out the features of the free edition which are better than most other - ability to add pictures, create as many questions as you like and add simple logic. It was pretty easy to use too - very simple and easy to understand

Cons

I'd like to see the ability to create at least 2 or 3 logics in the free version - at least so it can be tested out before committing the paid version

Reasons for Switching to SurveyLegend

Wanted to see what other options were available

April 2020

User Profile Picture

Emin Çetin from İzmir Development Agency

Verified Reviewer

Company Size: 1 employee

Industry: Government Administration

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

April 2020

Practical and easy to use

In general, I liked it and benefitting from it.

Pros

It is very practical and user friendly. Also, cost effective comparing with similar options.

Cons

Question types are limited and available questions are not customizable as well. For example, I want to insert a prioritization question, but I cannot do it with available tools. I have to compromise with my survey and ask such questions in different ways. Also designing sperate questions is also not available. For example, I have several likert-type questions but I have only a carousel-type of a design for all of them. I cannot see all the subquestions together in a table. Finally, I couldn't upload all or a part of my questions at once. I had to write them again.

Reasons for Switching to SurveyLegend

Survey Monkey's free option is extremely limited and pro version is too expensive.

February 2021

Luisa from American Industries

Company Size: 5,001-10,000 employees

Industry: Aviation & Aerospace

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2021

Loved easiness to create and share a survey

Very well experience, similar to others i have used but easier and better design on surveys.

Pros

Loved it only took me 5 minutes to create a very beautiful survey that i could easily share with my colleagues, and that i could review the feedback instantly. Would definetly recommend.

Cons

I don't like very much that i have to pay to download the results in excel file

Reasons for Choosing SurveyLegend

easier, cheaper, and new

Reasons for Switching to SurveyLegend

They were charging a lot more than when i used it in the past

March 2021

Simeon from The Bethany Children's Trust

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

March 2021

Helpful, user-friendly survey tool

All in all, a very useful tool, which offers a lot for free. It's helped us canvas our supporters on what they really think of our work and how we might adapt it.

Pros

- Very easy to pick up and use. - Easy to adapt the format of a survey, mid-design. - Easy to share a survey, easy to review results. - Doesn't have the low limits on the number of questions you find on some other platforms.

Cons

- It's frustrating that individual survey results - especially written comments - aren't visible on a free account. I represent a very small charity and we have a very small budget for social media, including survey tools. I hoped for slightly more functionality.

Reasons for Choosing SurveyLegend

We could ask more questions within a survey, while still keeping to a free account.

January 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

January 2021

Free survey for use by small charity

For a small charity doing its first staff survey ,we needed a quick and user friendly platform that was also free (due to limited budgets in the pandemic) - this ticked all the boxes for us.

Pros

Very easy to use, great layouts and free options

Cons

Would have loved to be able to brand it for free and to have ranking option

Reasons for Choosing SurveyLegend

More options and can create a survey with more than 10 questions for free

June 2021

Selena from self employed

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

June 2021

Little experience but had no problems.

It was easy to use and had great options. I'm new at this and had no problems.

Pros

It was easy for to use and had many options.

Cons

I'm sure there might be some cons but overall did what we needed.

Reasons for Switching to SurveyLegend

Survey Monkey limits amounts of people who can fill out before you start to have to pay. We are an advocacy group with no funding.

August 2018

Olivia from St. Paul's Co-educational College

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

I'm working on a school project on how students treat their e-waste

Pros

There are several features that I really enjoyed while using it. Firstly, the designs all look really nice. There are many different themes to choose from and all of them look wonderful. I can also set a front page to introduce myself and my work before people start doing the survey. It has made my survey look classy and appealing for others to do. Secondly, it's very easy and simple to create and use. Just drag your favourite style of question into the survey and you can simply edit with ease. There are also quite a lot of question types to choose, so it gives my survey more variety and fun to complete. Thirdly, it allows me to have unlimited questions. I really like this feature as it offers me an opportunity to develop my questions in depth and provides me a convenient platform to create something more academic to support my school project. Overall, it's a great experience to use this and I'm satisfied with the quality of my work.

Cons

There are some features that I would like them to be included in the free version. Firstly, I think that the function of branching out is quite a common type of question and it would be great if I can use it. I have several questions that require this function, yet I was not able to use it for free so I had to change my plan. From this, I also hope that there is a function of labelling the questions in numbers so even if I couldn't use branching out, I can still ask my respondents to skip it themselves. Secondly, I hope that the results can be shown in an excel file, yet this feature is again only available in the pro version. I'm still a student and I don't have much money to afford this so if this feature is provided for me it would have been so much more efficient and convenient for me to analyse the data.

Response from SurveyLegend

Replied September 2018

Hi Olivia, Thanks for taking the time to do such a detailed review, helping us and others really understand the value with SurveyLegend :) Glad the quality of work was good and that you got a lot out of SurveyLegend, we are honored we could help. All of your cons refer to features not being in the free plan and you being a student, but that's why we have a special price for student and educators see here: https://www.surveylegend.com/pricing-education/ We can't have a 100% free solution, if we did we would not be able to exist. That's why we take paid for professional features like the ones you mentioned. I hope my response makes things more clear and that the discounted price makes life easier for you and other students :) Best regards, Team SurveyLegend

February 2021

Margherita from PVH

Company Size: 10,000+ employees

Industry: Textiles

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

February 2021

Great tool to get great feedbacks

I used it to gather feedback on reports that we send out to the organization on a weekly basis to understand how to better serve the users of this information. I had a very good experience since the software was very quick and easy to use and set up and offered a wide range of question options.

Pros

I liked that it's really easy and quick to set up a survey and there are so many different types of questions you can ask. Especially the opportunity to add pictures makes it really relevant for any kind of application. Also the way that the results are visualized is great and helpful also during presentation of the results.

Cons

For the usage that I made of it, I would have preferred that the surveys that were not completed would not have shown in the results. And my second improvement point would be the visualization of the "rating sentences" is not as great as the others. It would be best if it was more visual. And another great addition could be to show the results live and have the opportunity to use the software during presentations.

Reasons for Choosing SurveyLegend

Because it offered all the types of questions that I needed, especially the possibility of adding pictures.

Reasons for Switching to SurveyLegend

Because I could do less things and had less opportunities.

March 2021

Jack from Finance Canada

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Public Policy

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

March 2021

A Great Alternative

SurveyLegend seems like a great resource for my work committee to use for surveying our membership. Based on my experience running a test survey so far, I'll likely recommend the platform for the cost savings it offers over its competitors.

Pros

First of all, this product is a great, cheaper alternative to more expensive platforms out there. The drag-and-drop features are great, and the site layout makes it very easy to create and review surveys. The steps to design and publish are very easy as well.

Cons

For some reason, extra clicks are required to enter text while designing the survey. The free version (of course) lacks many features, but one of them seems to include reviewing any survey responses longer than a sentence or so. Many of the backgrounds and font choices are a bit amateur-ish as well, but it may just be an issue with the free version, again.

Reasons for Choosing SurveyLegend

Cost!

Reasons for Switching to SurveyLegend

Cost!

November 2019

Tanjin from Education

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

November 2019

Easiest to use and cheapest on the market for its value.

I have only used it for one survey but I check the responses daily and the emails that let me know when responses have reached 5/10/etc. are also very helpful. Overall, it’s my favourite survey tool to use so far.

Pros

I really like all the data tools that are given to us and that there is an option to export and share the data in various formats. All the information on the individual responses are very helpful. The survey itself is also very customisable so you can personalise as much or as less as you’d like!

Cons

The only suggestion I would have is that it could provide with an estimated time taken or average time taken to the users before they take it. Or give the survey creator the option to show those times.

Reasons for Choosing SurveyLegend

It was the cheapest option while still being highly customisable.

Response from SurveyLegend

Replied January 2020

Hi Tanjin, Big thanks for your great review, we are really honored to have amazing members like you :) We do our best to offer an easy to use yet powerful solution with a competitive price. Best regards, Team SurveyLegend

July 2021

User Profile Picture

Zuhairah from Shopee

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2021

Collect feedback from customer and internal usage

Pros

I have use SurveyLegend both for collection opinion from customer, returning customer and as an feedback collector for our internal staff. It offer many ways to distribute the survey, as an example, it can be shared directly to the email contact list, or to the public using the social media account.

Cons

SurveyLegend is lacks of option for third-party, or outside software integration. We are processing all of our marketing data thru Jira, and if they can integrate their service with Jira, it will definitely improving our workflow as we don't have to export the data manually.

June 2019

Débora from Environmental Services

Company Size: 10,000+ employees

Industry: Environmental Services

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

June 2019

A big help for my thesis

I found it really easy to use and very complete with a lot of options. Will be using it in the future

Pros

I have tried lots of platforms for surveys but none of them wore good enough for my study, so I did a google search for the best survey platforms and SurveyLegend was in one of the top spots! It was free so I tried it. BEST. DECISION. EVER. I LOVE how aesthetic it is, the diversity of options for every tip of question, and specialy the way it analysis the results. I can really see myself using this software for future studies!

Cons

What I found kind of bad about the software was the fact that, in order to see the results from your survey you need to pay. Maybe have another way to get the results without paying or let the costumers know they will have to pay before they apply the survey, because for a student like me its not easy to have extra money for this kinds of stuff.

Response from SurveyLegend

Replied August 2019

Hi Debora, Thanks for the great review, we love you back :) The free solution has data limitations and one of them is not being able to export the raw data. This we state on our pricing pages and our feature page, you must have missed them. Please see www.surveylegend.com/pricing/ and www.surveylegend.com/features/. We try to offer as much as we can for free like unlimited data collection, unlimited questions can be added... But some data view is only provided in the paid plan, to get the full data access you need a Pro plan or higher. We need to have paid features to exist and hope that the monthly fee is something you can afford, let me help you some more by providing a discount www.surveylegend.com/pricing-discount/ Best regards, Team SurveyLegend

October 2019

Clare from Promedia Publishing

Company Size: 11-50 employees

Industry: Publishing

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

October 2019

Great interface but useful features only available with upgrades

I use the system to send out voting forms for my magazine's awards ceremony and track the results.

Pros

The design and user-friendliness of creating the survey is great - very simple to understand and easy to put together.

Cons

Some of the functionalities which could have been free, such as a thank you page and adding links into the survey, are only available with upgrades. Also I would have appreciated an integrated email/message send system within the platform so that I could email out the survey and then send reminders to those who haven't answered automatically, rather than having to keep track of respondents manually.

Reasons for Switching to SurveyLegend

SurveyMonkey was getting very expensive. I can have most of the functionality of that system with SurveyLegend at a lower price point.

Response from SurveyLegend

Replied January 2020

Hi Clare, Thanks for the review, we do our best to offer as much as we can for free but we are not Google :) meaning we don't sell ads or track your data to provide better ads. We sell our software and do our best to provide live support and amazing ease of use, and in the end, we hope that our members that need the premium features consider paying as the world still requires money for us to live and to be able to offer our services. The same way as you and others need to bill for your services at some point we also must do so. Thanks for being a member of SurveyLegend, we are honored to have you as members bee it free or paid. But please don't forget we have costs :) Best regards, Team SurveyLegend

September 2019

Ray from MTG Company

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Best survey software I've ever used

Easy to use, great customer service, and helped me achieve my small business goals!

Pros

I am a user experience designer and small business owner. I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. I needed a survey that customers could rank their favorite products (with photos) and SurveyLegend was exactly what I was looking for. Not to mention, their customer service team rocks! Every question I fielded was answered by their gurus. I will definitely be using their service again. Thank you SureyLegend for building an incredible product.

Cons

I only send about 1 survey every 3 months so an option to pay based on number of surveys sent in a year (or maybe a survey package) instead of a subscription would be helpful for my small business.

Reasons for Choosing SurveyLegend

Mobile friendly, ranking products with photos (two features that were a MUST) and SurveyLegend hit a home run with these

Reasons for Switching to SurveyLegend

Survey monkey did not have an option to rank favorite products (with photos), the analytics were harder to distill, and it was hard to do the survey on mobile

Response from SurveyLegend

Replied January 2020

Hi Ray, WOW! Your review made us all smile here at SurveyLegend. Glad to hear you found our solution easy to use and helpful, nice that you use the picture ranked question type, it's really an engaging question type and makes surveys, forms and polls look much more modern and fun. Ray, we do have monthly plans, and you can downgrade whenever you're done, even during month one. Go to this page www.surveylegend.com/pricing/ and above the plans you have two buttons, one is yearly and one is monthly, click on the monthly button to get the monthly prices. Thanks once again for the great review we are honored to have amazing members like yourself. Best regards, Team SurveyLegend

August 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2019

Useful for Collecting Feedback!

Overall, my experience with SurveyLegend has been pretty positive. I think that it serves its role and is a good alternative to services such as SurveyMonkey, which are pricier and just not an option for many individuals. I like the creative control that is given to the users on SurveyLegend, as I am able to change around colors and logos to make the surveys more personalized. I would reccomend to others to check it out if they're looking for something like this!

Pros

SurveyLegend has been really great for collecting feedback! Where it be for collecting feedback from students, teachers, or colleagues, we have been able to get general ideas of how well our projects have been doing throughout the schools. This allows us to see how other people feel about the things that have been implemented and when we know that something has not been received well, we are able to take the criticism to create improvements.

Cons

What I like the least about SurveyLegend is that there is a limitation placed with only ten questions that are able to be asked. As a result, we are not able to go past the ten questions limit without having to pay for a subscription. As someone who works in a school and can't get a subscription that's very expensive, I am required to create multiple surveys so that I am under the limitations. This can be very inconvenient at times and I hope that the ten-question limit is increased.

Reasons for Switching to SurveyLegend

SurveyMonkey was too expensive.

Response from SurveyLegend

Replied August 2019

Hi, secret reviewer :) Thanks for the great review but I must say we are surprised that you only could add 10 questions, this is not a limit we have, with us you can add unlimited amounts of questions. I suspect you must have missed something during the creation. See what can be used with a free plan here www.surveylegend.com/features/ Next time please chat with our support team, they will help. Best regards, Team SurveyLegend

June 2018

KELSEY from Thurston County Stormwater Utility

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2018

I am loving the fun functionality of this!

Pros

It is very intuitive offering drag and drop style design features. This product has such vibrant personality, I felt it could help in addressing the dry survey overload many folks experience that doesn't encourage deep engagement in the topic. While being funky and colorful, Survey Legend still offers professional evaluation options, making it a holistic survey platform~!

Cons

Hmmmm... There really isn't anything that I don't like so far. I would have loved to have access right away to a free trial of full functionality to truly understand the platform's value right away. I think that would be strategic -- to offer 1 initial survey attempt at full capability and then require payment (or offer the option to submit reviews for extra time). Without this option it's difficult to get the whole picture perspective.

Response from SurveyLegend

Replied July 2018

Hi Kelsey, Thanks for the great review, I hope others see your review :) We are glad you like our approach to survey, form and poll creation. We put a lot of time and energy on making sure our solution stays easy to use yet powerful and never ever becomes boring hehe. We prefer offering a forever free account and if paid features are needed we offer 3 paid plans that you can choose. We have a lot of members enjoying the forever free plan and we don't plan on changing it :) But thanks for your feedback. Best regards, Team SurveyLegend