ThriveDesk
About ThriveDesk
ThriveDesk Pricing
$25/month
Starting price:
$15.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for ThriveDesk
1 - 5 of 37 Reviews
Mohammad
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Expert ThriveDesk User
I am so lucky to meet ThriveDesk that helped me manage my customers easily
PROSI liked the recent clean UI/UX design that has been crafted from scratch this give a great impact on the the dev team and founders behind ThriveDesk.
CONSThe Contacts the I still cant manually export as well I should be able to filter the what data to export so I can use other CRM that is not yet integrated with ThriveDesk in order to do my email campaigns.
Reason for choosing ThriveDesk
Easy onboarding and direct follow ups with the founders for any new releases and product updates and features requests.
Reasons for switching to ThriveDesk
The easy onboarding and easy customization of the knowledgebase from Right to Left as I need to make RTL Content for Arab customers the speack the Arabic language and read from Right To Left (RTL)
John
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Amazing Solution for Incredible Value!
Onbaording was fast and easy, support has been incredibly responsive, and new features are being launched regulalry.
PROSVersatility of offering solutions. Email, Portal, Live Chat...it makes it really easy for clients to raise their hand for the support they need.
CONSMissing some of the features other solutions have....but they are on the roadmap, so will be patient for them to arrive. There are too many pros to leave.
Reason for choosing ThriveDesk
The value and features received that fell within our budget.
Reasons for switching to ThriveDesk
ThriveDesk had the critical features we needed and we could no longer wait for FluentSupport to add them. The people at Teamwork have lost appreciation for smaller teams like ours and treated us like we were not worthy of their product.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2021
Recommend support management solution
I really like the Thrivedesk system. It has a very easy to use interface and clean dashboard. The customer support is great as well, they are always there for you and help you solve any issues or questions that may arise. I love this software because it's so simple to use and affordable!
CONSThere are minor bugs and issues here and there, but thrivedesk team is constantly working on them and also handling feedbacks preety well.
Reason for choosing ThriveDesk
I have high hopes with the team and considering their launch offer i was preety impressed and considering it as a investment in the long run and save support costs.
Nazmul
Verified reviewer
Market Research, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
ThriveDesk - An affordable helpdesk software for businesses
Overall, great ex[efience - satisfied
PROSI like the UI and ease of use of the ThriveDesk, it's intutive and not as cluttered as other softwarees. Provided a coopratetive pltalform and easy user management as well.
CONSText auto-correct feature is not implmented yet. I hope it will implemented soon.
Reason for choosing ThriveDesk
It's cheap and as effective as otheres-- bang for your buck!
Reasons for switching to ThriveDesk
Does not offer multi inbox support and there is a lot back and forth.
Hoang
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
A support solution of my dream
This is the product I've been dreaming of for years, and now it's really coming to me. Thank you so much ThriveDesk team
PROSQuality Products, An All-in-One Support Solution, Great Support
CONSCommunity, not many features yet but I know ThriveDesk team will update it very quickly
Reason for choosing ThriveDesk
Their Modules are not really seamless, The cost is too high for the quality
Reasons for switching to ThriveDesk
No Community