Jotform
About Jotform
Jotform Pricing
The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Jotform
1 - 5 of 1,887 Reviews
Lisa
2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed January 2024
Customizable Cost-Effective Forms!
Chris
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Multi Functional Cross Organizational Wonder Tool
Jotform does so much for my organizations workflow on a daily basis. From student reports to purchasing and employee time tracking to b2b operations, Jotforms does it all!
PROSThe ability to customize and collect data, esign features, and all the many integrations.
CONSThere are lots of integrations but I haven't see the ability to upload pictures straight to google drive accounts.
Vendor Response
Hi Chris, Thanks for sharing your positive feedback on our platform. It is possible to send the uploaded files into your Google Drive. You can check out this guide on how to integrate your form with Google Drive: https://www.jotform.com/help/192-how-to-integrate-a-form-with-google-drive/. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied April 2024
Willissa
Verified reviewer
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Level Up Tax & Financial Service Experience
What I like about JotForm is that everything I needed was right there and it was very direct and not difficult at all. I did everything so quick and I am not an expert in any digital mor marketing.
CONSHonestly the only thing I didn't like about JotForm was that it only allowed me 10 people to fill out my forms however I learned about leaving a review to get free ones and other ways you could get more which is awesome.
Vendor Response
Hi Willissa, Thanks for sharing your excellent experience using our platform We are glad that all your needs are met using our platform. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied January 2024
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Use fillout.com instead
Our overall experience with Jotform was abysmal. The one time we really needed the product to work, it didn't. Subsequently, Jotform support admitted there was a problem, but refused to refund us.
PROSJotform has a rich feature set but it is unintuitive and not worth the hassle to implement complex workflows
CONSthe customer service isn't even average compared to alternatives like fillout.com the tech is hard to use - building complex forms is not simple the tech is unreliable Jotform customer service do not take responsibility for failings PDFs seem to be a problem for Jotform
Reason for choosing Jotform
at the time it seemed to meet our e-sign requirements in a way other products did not.
Vendor Response
Hi, Thanks for the review. We’re sorry your experience didn’t match your expectations. Your feedback helps us do better. We want to look into this issue further and hope to resolve it promptly and accurately. Can you contact us through our Support Contact Form at https://www.jotform.com/contact? We’ll be happy to help.
Replied April 2024
Jake
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2024
What An Upgrade From Google Forms
Incredibly easy to use and looks professional.
CONSResetting of monthly submission limits takes a little longer than I would like.
Reasons for switching to Jotform
To get that professional look instead of using the generic Google Forms.
Vendor Response
Hi Jake, We are glad you had a great experience using our form builder to create forms. You can check your monthly limit reset in your account settings under usage https://support.jotform.com/myaccount/usage. If you have any questions, let us know through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied February 2024
