Localyser
About Localyser
Localyser Pricing
Cost is per location per month depending on the number of locations, please check our website for more details.
Starting price:
CA$45.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Localyser
1 - 5 of 24 Reviews
Martin
Verified reviewer
Management Consulting
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
An excellent tool
Time savings, better reports, insightful data.
PROSThis is a really good tool if you need to handle online reviews for multiple outlets or want to collect customer feedback easily. I very much enjoy using Localyser and it saves me a lot of time every day. Our clients like the reports they receive and the ability to capture data when guests leave reviews in the outlets.
CONSThere are no cons, really. It would be nice if the customer data collected via the feedback process could be sorted by review scores, e.g. only show customers who left 4 or 5 star reviews, but apparently that's in the works.
Vendor Response
Thank you Martin for your review, really appreciate it and value your feedback.
Replied July 2018
Waqas
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best in the Market
Very satisfying and always found their management to be cooperative and fast in fixing the issues
PROSWe started using this software approximately 4 years ago and implemented it throughout our operations in the UAE and Egypt. It helps us view, check and report the customer reviews in convenient and timely fashion. As Head of the QA department, I use this tool to ensure all marketing and operations teams catch and followup on the poorly rated reviews on spot and ensure all such customers are won back as our regular customers. This tool helps us to save our brands image online and to ensure we don't lose precious customers
CONSApp can be better for mobile functionality
Vendor Response
Thank you Waqas for your positive feedback, we are happy to have you as a happy client.
Replied February 2022
malak
Restaurants, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2022
Localyser Review
so clear to use and easy just ,,,,,,,,,,,,,,,,,,,,
CONSsoooooooooo slow and comments did not appear unless after some hour or a day
Vendor Response
Thank you Malak for your review, we really appreciate your feedback and having you as a valued customer.
Replied August 2022
Bishr
Restaurants, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
I've been using Localyser for 3 years now and I am very satisfied with it. It made my life easier!
Time efficiency. I used to spend long time weekly to curate the reports form different platforms. With Localyser with a click of a button I get all reviews for my 33 stores!
PROS- Great tool to monitor & track online reputation for restaurants - Customer service: The company is very responsive, helpful and very proactive - Reports: Easy to pull and conclusive - Filters: They introduced a new keyword filter that is really great and easy to use
CONSUI: I think the user interface could be better but I believe the Localyser team is already working on that
Vendor Response
Thank you Bishr for your review, we really appreciate it. It's great to see such positive feedback from our valued customers.
Replied July 2018
Mirjana
Hospitality, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Localyser review
Amazing for past 4-5 years, their customer service is great as well!
PROSease of use, having all reviews in one place and replying on them with just 2 clicks
CONSnothing, all is good so far and they always improve based on our requests
Vendor Response
Thank you so much Mirjana for your positive review, we very much appreciate our long term partnership. All the best.
Replied April 2023