Chameleon
About Chameleon
Chameleon Pricing
Monthly payments adjust based on monthly active users starting at $279/month. Custom payment plans available. Contact vendor for more information.
Starting price:
$279.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Chameleon
1 - 9 of 9 Reviews
Crystal
Law Enforcement, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Chamaeleon review
Overall This product is very effective in inputting all data for each case making tickets setting up citations and overall general communication within the team
PROSI like most about this product why is that it’s allowed for all officers to communicate on the platform and update cases on a daily basis as well as organize all data input
CONSThe least I like about it was some glitches in the system more editing tools as well as different upgrades to improve being more efficient timeframe with the effectiveness of the system
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2022
Especially for animal control agencies who have in-house IT personnel
We were using 10-year old software that was falling apart. It was a tough sell on the cost but this software will last a long time. Just be prepared to handle most challenges in-house.
PROSIt is fully customizable if you have the time; it has almost all of the features needed to be successful; the week of live onboarding helped sell staff on using the database
CONSCustomization requires an IT professional; it is very expensive; it's not as intuitive as some other shelter software; specialized reports require an IT professional; reaching their help desk is incredibly challenging
Reason for choosing Chameleon
More robust features for animal control agencies
Reasons for switching to Chameleon
Our old database was becoming useless and corrupting data
Chris
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed August 2022
Beware! Predatory, sneaky pricing
It wasn't until after we tried to leave that they continue to try and beg us to stay and keep pointing to the blog where they explain their pricing.
PROSIt has a lot of cool features and was relatively easy to implement. It's a bit clunky to get started but otherwise easy to use.
CONSChameleon uses their code snippet to search out any user, that has ever been in your database and counts them in the monthly user count. We were charged for 5,000 users while still implementing in beta. Literally we had 2 people working on this and they charged us for 5,000. They simply point to a blog where they indicated that these users "might" login and so they have to plan for that. If you have a static user set then you won't have any problem. But if you plan to use this like we did, to guide new users to determine if the software is for them, why would you pay for these users in perpetuity when they will never login again.
flora
Government Administration, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
review of Chameleon
All of users are satisfied with Chameleon that makes our work more effective and efficient.
PROSChameleon has the very strong tracking function for animals, kennel, license, field, clinic, donor, and etc. It is able to cover all our business flow.
CONSChameleon mapping is making us painful. Probably it is caused by our GIS data rather than the software itself.
Anonymous
2-10 employees
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2019
Who Knew Email Could Get So Complicated?
I'd hoped to integrate some animated gifs into some emails using the platform, but couldn't spend the amount of time needed to figure it out with the substantial learning curve. Big companies with dedicated graphic designers? YOU'LL LOVE THIS. Small business? Keep looking.
PROSIf you have a 90 minute block of time to sit down and really dig in using all the tools, you will end up with a very pro looking email or newsletter. As good as any you'll see in any inbox.
CONSWho has 90 mins. for this, espsecially in light of the complex user interface? They provide templates, but navigating around the various elements is not intuitive at all. They could take a lesson from Canva and strip back the toolset so that users in their price range ($0-20/month i.e. solopreneurs and very small biz) could actually get something done. The interface looks like Adobe Photoshop! Too much.
Nicole
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Chameleon is great!
Very easy to use. Anytime we have questions or need some additional training customer service is always available and willing to help.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2019
No customer support
Easy to use on-boarding / app cues software, gives you an easy way to solve small UX-problems.
CONSUnresponsive customer support. Tried to reach out multiple times without answer.
Sarah
Verified reviewer
51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed December 2017
We use Chameleon to set up in-app tours for new product releases on our software
I like all the different functionalities and how you can link to videos and links. The customizations of the messages are great as well.
CONSIt's kinda hard to use and a little frustrating when you need to be on the webpage the tour will be on. Also, I wish there was a way to hide the chameleon icon on the software.
Clément
Financial Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Chameleon review
It's fully customizable and has excellent functionality, message customizations are also available and it is able to cover all our business flows
CONSIt is difficult to use, it often takes days and days to get it right