SurveySensum
Overview
About SurveySensum
SurveySensum is an artificial intelligence (AI)-enabled customer feedback management platform that helps businesses measure and respond to Net Promoter Score (NPS) and customer satisfaction (CSAT) surveys.
SurveySensum lets users collect feedback from multiple channels such as SMS, email, WhatsApp, web, and more as well as set up alerts or generate tickets to notify detractors and analyze customer conversations from surveys, social media platforms, reviews, and chats.
SurveySensum Pricing
No credit card required | No time limit on Free Plan
Starting price:
$199.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for SurveySensum
1 Review
Deepanshu
Verified reviewer
Education Management, 51-200 employees
Used weekly for less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great product!
PROS
- Custom dashboards - Real-time insights
CONSIntegration needs customer support help, however, support team is very helpful.
Vendor Response
Thank your Deepanshu for being a Suryesensum customer and sharing your feedback on Capterra.
Replied July 2020