About ArcTitan Email Archiving

ArchTitan is a cloud-based email archiving solution designed to help businesses archive and retrieve emails from a centralized location. Key features include instant data encryption, retrievable archiving, data processing, automatic backups, audit trails, and more.


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6 Reviews of ArcTitan Email Archiving

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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November 2018

User Profile Picture

Ciarán from Bluescope Technologies Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

An archive solution above the rest

Pros

- Cost - Features and functionality - Customer Support - The array of on-boarding solutions

Cons

Nothing bad to say about ArcTitan. The UI is slightly dated, however I believe there is a new improved UI being released as I type this out.

November 2020

Lane from Atlasmedstaff

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

great product

great support staff. love the product. we tried to use in place archiving with O365 but it seemed to cause more headaches for end users. arctitan is very simple to use and you can retain emails forever, even after an employee leaves, at no additional cost as arctitan does not charge a license if there is no associated O365 license being used. thats a bonus!

Pros

very easy to use. much better search tool than Microsoft E-discovery when searching for emails. once in place, users can safely delete, clean up their mailboxes knowing that ArcTitan has a permanent record for them to search.

Cons

the setup took a little longer than we liked.

Reasons for Choosing ArcTitan Email Archiving

barracuda was too expensive and Zix was built on older tech.

Reasons for Switching to ArcTitan Email Archiving

other product was problematic for end users.

November 2020

Egil from Saga Welco AS

Company Size: 51-200 employees

Industry: Transportation/Trucking/Railroad

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

We are very happy with ArcTitan

Very good experience, it works "out of the box"

Pros

It's easy to use and setup and the mailbox reader work great to import current mailbox

Cons

The Outlook "Integration" is is difficult to mass deploy to users.

Reasons for Choosing ArcTitan Email Archiving

The possibility to "be forgotten" delete mail in mail archive.

Reasons for Switching to ArcTitan Email Archiving

Want to switch to Cloud solution with better search functionality

November 2020

antonio from Smartnet

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Very powerfull product

Pros

Facility, powerfull, secure and the time to setup

Cons

Nothing cons for this product. The software work very good

November 2018

Steven from Parabit

Company Size: 51-200 employees

Industry: Business Supplies and Equipment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Amazing time saver and easy past email access

We love Arch titan and have come to depend on it. Import all your Past PST archive files and you will never go back.

Pros

My sales staff and customer support department have become dependent on AtchTitan. When a contract dispute or service contract cant be found we have discovered it is 100 times faster to search for the email on the topic then to actually look through hundreds of folders. It is also awesome when a customer says "We never said that" . i can rapidly find the message where they did say that.

Cons

The key word search is a single box. It would be nice to have a "Near" function or "Does not contain"

November 2018

Dave from Applegreen

Company Size: 1,001-5,000 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Arctitan Initial Experience

Arctitan is providing us with the peace of mind of knowing that all company mails, without exception, are being captured and archived. This is all being done without any impact to mail performance and with an incredibly straight forward implementation.

Pros

The ease of use and peace of mind that Arctitan provides.

Cons

No real complaints. We've only had the product for 6 months but so far its been working very well for us.