Dentrix

RATING:

4.3

(362)

About Dentrix

Dentrix is a practice management solution designed to help dental clinics manage appointment scheduling, payment processing, patient records and more. With Dentrix document center, practitioners can create, store and archive documents such as explanation of benefits (EOBs), x-ray images, insurance claims and more in a centralized repository. The Dentrix communications manager enables medical professionals to interact with patients via email and text messaging and patients can send their appointments’ confirmations in real-time. Dentists can utilize the treatment planner to update patients' health information, add procedural steps and automatically send information to the patient’s ledger. Dentrix allows medical clinics to review patients’ historical records, f...

Dentrix Pricing

For more info, see https://www.dentrix.com/how-to-purchase

Starting price: 

$8,000.00 one time

Free trial: 

Available

Free version: 

Not Available

Dentrix patient chart
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Dentrix Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Dentrix

1 - 5 of 362 Reviews

Cindy

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2021

Best Software Ever!

User Profile

Dominique

Verified reviewer

Translation and Localization, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Dentrix was a lifesaver at my previous job.

My previous job at my father's dental office worked with paper files for the first 30 years. We finally convinced him to upgrade and get a computer system. We chose Dentrix and I'm glad we did! I don't have experience with others to compare, but it was such a great software. Also, you can print out the patient's chart to have a backup paper chart to file in case of an emergency.

PROS

- Dentrix has a ton of features that makes scheduling appointments mostly easy and stress-free. - It's easy to find the codes after the patient received their treatment and add it to their digital chart. - Easy to print patients' charts for backup files. - Billing made easy. - Customer support was always excellent

CONS

- Costly. - It can take a bit to learn everything within the software. - Only Windows compatible. I have Windows but that can be an issue for those who are Mac owners. - When scheduling appointments, sometimes the boxes cover other appointment times making them nonvisible, which ultimately makes you not realize an appointment is there and mess up the appointments for that time slot and surrounding.

Reason for choosing Dentrix

Dentrix offers more customer support and training assistance. Our company trusted Henry Schein as we were already loyal customers. Product Switched From

mike

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Dentrix dental software

Overall a great investment. It's worth the price.

PROS

It integrates well with all other practice systems and is easy to use.

CONS

I haven't found a weakness. But perhaps if I'm being picky I would say the cost is the only weakness.

Reason for choosing Dentrix

They were similar products which were priced similarly, but Dentrix is a bit more user friendly.

Reasons for switching to Dentrix

I switched from PBS because we needed something more modern with more capabilities.

John

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2019

Support with an attitude, and a big bill

Good software when is running. Difficult to deal with technical issues. And very expensive. Not worth the price!

PROS

I like how Dentrix integrates all clinical aspects of the practice under one program

CONS

It is very expensive. Great marketing will have you believe you are buying the Cadillac of dental software. You must sign-up and pay monthly for technical support. They provide frequent updates, which never install smoothly. You are forced to call customer support. And they will talk to you with an attitude. Plan to spend a long time on-hold. And then a long time installing those updates. Very frustrating!

Reason for choosing Dentrix

We were buying dental supplies from [SENSITIVE CONTENT HIDDEN]. Thought it would be a good idea to get the software through them too. Keep it all together. Not necessarily true. Dentrix and [SENSITIVE CONTENT HIDDEN] act like two completely separate companies. No reason to stick to Dentrix if you already buy your supplies from [SENSITIVE CONTENT HIDDEN].

Aleida

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Dentrix over your other software systems

Definitely rate dentrix a 9/10, overall it’s a great tool and keeps the he office flowing without many issues

PROS

How user friendly it is. Easy to train on and very efficient

CONS

The crash of the software at the most inconvenient times