Open Dental Software


 

Open Dental is an open source dental solution that includes on-premise electronic charting, billing, practice management and imaging applications that are suitable for both large and small dental practices. Prescribing capabilities include e-prescribing and printed prescriptions, which can be filled in using predefined templates. Prescriptions are automatically logged and can be reviewed using a specially created report.

The treatment plan module collects all required treatments for an individual patient, organized in order of priority. Users can send, add and modify preauthorization treatment forms from this module and can modify fees for individual procedures.

The solution provides a patient portal to make payments, view appointments, view treatment plans, send or receive webmail and download summaries of care.The appointment calendar can be viewed in daily or weekly mode. Appointments can be color-coded to distinguish between providers.Open Dental is compatible with Windows, Linux and Mac operating systems. Support is offered via phone and chat.

 

Open Dental - Patient chart
 
  • Open Dental - Patient chart
    Patient chart
  • Open Dental - Family module
    Family module
  • Open Dental - Treatment plan
    Treatment plan
  • Open Dental - Appointment scheduler
    Appointment scheduler
  • Open Dental - Images module
    Images module
  • Open Dental - Manage functions
    Manage functions
Supported Operating System(s):
Windows XP, Mac OS, Linux, Windows 8, Windows 10

36 Reviews of Open Dental

 

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Software Advice Reviews (17)
More Reviews (19)

Showing 1-17 of 17

Tina from COPE Center for Colorectal and Pelvic Health
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Great Dental Practice Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Flexible, has many features that usually cost a lot more, time-saving, paperless, great ability to customize reports

Cons

Storage and encryption are your responsibility, compatible with Windows software but you may be able to modify to apple

Review Source
 
 

Kathy from North American Dental Group
Specialty: General dentistry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Open dental is a good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and understand. Easy to learn the functions. User friendly and color coded well. Easy to access all patient information with a few clicks.

Cons

Slow at times, and can be glitchy. Some functions have too many steps to get to hat you need to do.

Review Source
 
 

Nancy from Staley Dental Arts
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

First time Open Dental User

Ease-of-use

Functionality

Product Quality

Customer Support

Their support team is great! Always pleasant and very friendly. I have never felt like I was being rushed when I had a problem and needed their help.

Pros

I like the fact that if I don't understand how to use a function, even after reading instructions in their help section, they have never once made me feel like a lesser person.

Cons

not being tech savvy enough to follow the directions for help and end up having to call support for help

Review Source
 
 

kayla from Dental
Specialty: Orthodontics
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Open dental is easy to use once you get a hang of it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I love that I can go to open dental website if I ever have any questions about the software or it’s functions

Cons

It’s not like any other dental softwares on the market. It functions completely different. But I would still recommend

Review Source
 
 

Ashley from Blackford Dental
Specialty: General dentistry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Open Dental software is amazing and EASY to use!! Love the software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love this software and the customer support is friendly and well knowledged.

Pros

Easy to navigate and use. The easiest software to learn for anyone in the dental field. I call Open Dental the "Software for Dummies"

Review Source
 
 

ASHLEY from BLACKFORD DENTAL MGMT
Specialty: General dentistry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

open dental

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Open Dental is a very well liked software by all of our employees. It is easy to use, especially when having to train.

Pros

easy to use, very straight to the point, icons show you exactly what you are looking for, everything you need is at the click of a button

Cons

The only issue I have with this software, is that if you have multiple offices you have to look up a patient by each office. There is not 1 search place that will search a patient at all locations.

Review Source
 
 

Amber from Chattanooga Dental Studio
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

We love what OpenDental offers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We tell people to make the switch to OpenDental all the time!

Pros

Everything—the support is awesome. The software is always adapting to what dentists need in ways that actually benefit them and the program isn’t bloated with a bunch of “features” that aren’t useful.

Cons

I hate to complain because there’s not too much to complain about... but we don’t love that you can’t edit the hours on the schedule to only start at 6 or 7 AM and end at 6 PM. Again... petty.

Review Source
 
 

Aubrey from McDonough Center for Family Dentistry
Specialty: General dentistry
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

So easy a child could use it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I came into the dental field knowing absolutely nothing about dentistry. Open dental makes it super easy to learn from and to navigate from task to task. We have other offices that use dentrix, and I can not stand trying to use that. Open dental is definitely the best for any dentist office.

Pros

Everything is color coordinated. It's very easy to use that my 2 year old could figure it out. It's like connect the dots but for dental.

Cons

Support some times can be slow in responding to our needs when the systems go down, but it is very rare when this happens and when it does, I completely understand because they always end up fixing it within the 24-48 hour time frame.

Review Source
 
 

David from Pier 210 Dental Group
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Compared to the other major programs, OD is easy to use, inexpensive and takes very little computer power.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use. Almost anyone can use it with minimal training. Very intuitive and well laid out. Works on any computer.

Review Source
 
 

Illya from Gowanus Dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Overall excellent experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use is and ability for new staff to learn on is fantastic. The support is easily accessible and every issue has been resolved quickly.

Cons

There are some graphics that can be updated, but overall I have ad a great experience. I would and have recommended this product.

Review Source
 
 

hannah from Blackforddental Management
Specialty: General dentistry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Open Dental is highly Recommended

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Open Dental is very easy to navigate. I have used other softwares Eaglesoft and Dentrix. Eaglesoft is very similar to Open Dental. Dentrix has a 1 Star rating compared to Open Dental. Open Dental has a up to date look and the features are non comparison to others. You would have to see for yourself. The ease of setting templates to your schedules, adding patients, viewing notes, creating reports, the list can go on and on.

Cons

This could be a server problem but we have a very large company and when connecting remotely from another location the system runs very slow.

 
 

Jenny from Blackford Dental
Specialty: General dentistry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Easy to learn and use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Able to search multiple offices at one time
Easy to learn the software
Easy to find the areas of the patient chart that is needed

Cons

Occasionally have issues with getting the appointment area open to find a patient account that is needed

 
 

Dr. Fady from M&G Family Dentistry
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great product , great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very user friendly dental software that can integrate with anyother software with no locks , great price .

Pros

User friendly , great price , easy to use , full integration with other software

Cons

May be they should free initial training in house

 
 

Samina from Dental office
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would recommend open dental to all. Very user friendly.

Cons

I wish it was cloud based and we could accesss the information from any office.

 
 

Kathy from Glen Gallimore DDS
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

We love Open Dental

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a single dentist practice that converted in September. The conversion went smooth, the system is very user friendly. Anything that we can't figure out is easily and promptly answered by their support staff. Even on Saturdays and Holidays.

Pros

very user friendly yet has the capability to provide what we need.

Cons

Have not run across anything yet!

Advice to Others

Watch the training webinars in advance and allow a little downtime to get the software customized to what you want after the conversion.

 
 

Chris from Patient to Patient Dental Marketing
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Opening Office Only

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is for a single practitioner and can sometimes get slowed down if you are using multiple programs

Pros

It is great for the first 500 patients

Cons

Adding more patients and their data it can get slower

Advice to Others

This software is multi planed so when you open different functions the system can get glitchy

 
 

Justin from Yum Technology, Inc.
Specialty: General dentistry

June 2016

June 2016

Converting this week

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Free demo conversion to let you experience the product side by side with your existing software. It runs on Linux so the performance is better and can be tweaked. Support is really helpful. The cost is really low and does not include charges for additional plugins or devices. It is all inclusive. Support drops to really low monthly after 12 months (you can even stop paying after 6 months if you feel like you do not need support any more). This is Open Source software, so all the benefits that come with open source are included.

Likes Least

No way to put the server in the cloud because the data is sent unencrypted. This is fine on a local network, but makes it impossible to host the server in the cloud (like Amazon).

Recommendations

Have them convert your database for free and try it out. Nothing to lose but a couple of hours with them on the phone.

 
 
 
Showing 1-19 of 19

R D from R D Fernandes DDS
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Open Dental

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This is a service that has help a colleague of mine and now I am waiting fr my opportunity in my region.Patients are referred to the practice.

Cons

The wait to be able to get on the referral list.

Review Source: Capterra
 


October 2018

October 2018

Dentrix is Better

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I've used Open Dental for almost 6 months now after using Dentrix for almost 3. I think Open Dental has too much functionality which is a good and bad thing. I often get lost when looking for certain things.

Cons

Not the most user friendly dental CRM software available.

Review Source: Capterra
 

evelyn from ion dental group
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

very convenient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is very organized and very easy to use the features are so convenient for reminders on patients management

Cons

too many features to choose from. its better to get trained to use all the features

Review Source: Capterra

  Response: Open Dental Software, Open Dental

Date: October 2018

October 2018

 

Thank you Evelyn! If you ever do have an issue, you can always escalate to management as needed. I appreciate your kind review.
Nathan Sparks
CEO Open Dental

 

Dominic from Moreton Bay Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Nice apps for dental clinic scheduling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The tooth charting is very important feature that can be stored and also can import the dental x Ray then can full out any time

Cons

I did like this apps because only a windows based i recommend to have web based for this that accessible by online users

Review Source: Capterra
 

xochitl from Happy Teeth Dental

June 2018

June 2018

Great dental software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

You can use this to set up your office in a digital format. From patient forms to monthly reports. It works well with other programs, too.

Pros

It's open source, which I love, therefore, I'm able to change, adjust and add forms, lab slips, charting and much more. Reports are easy and the selection is great. The interface is user friendly and quick to learn. The fees are minimal, if desired to have support, to free. The are certain programs that can be purchased or added for a fee, mobile view, e-claims etc.

Cons

I don't like that only one section can be opened at a time. You can't have the patient chart and the schedule open at the same time.

Review Source: Capterra

  Response: Open Dental Software, Open Dental

Date: June 2018

June 2018

 

Thank you for the great review. Note that you mention that you can only open one section at a time. Some areas do allow this, but for the main windows that do not, simply open multiple instances. I always keep two instances open so that if I am about to check someone out, for instance, yet I want to work on another account or take incoming calls, I can do both at once!
(Nathan, CEO Open Dental)

 


May 2018

May 2018

I love it, it's very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is a very complete software for any dental office. It is very easy to use, it helps you to organize your day to day in a very efficient way, I recommend it.

Cons

it becomes slow on some occasions, and technical support does not solve the problem quickly, usually takes one or two days

Review Source: Capterra
 

Frank from Excel Dental Group

April 2018

April 2018

Very intuitive software in which more options are being added upon new updates. More bangs for buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Prompt customer services & technical supports. Very intuitive & regular updates in which more options being added.

Cons

I wish more graphic interactive modules being added to better demonstrate in clinical mode. Intra communication tools enabled.

Review Source: Capterra
 

Jennifer from The Dentists at Greenway

March 2018

March 2018

Very easy software to learn!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The icons are very large and it is easy to find what you are looking for. The first time I used it I felt like I had used it several times before!

Cons

I feel that there are too many steps in order to get to things such as the "notes" section. I had to write the steps down at first so I would remember.

Review Source: Capterra
 


March 2018

March 2018

Open Dental is an amazing piece of software, with excellent support and customization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Much, much less time on hold for support. Much less reason to even call support. This program is incredibly well made, and just works. It's super easy to install, and it integrates with pretty much all of the imaging software that's out there. Make no mistake - you can not go wrong with Open Dental.

Pros

Being that this is an open source program for dental practice management, there are a wide variety of plug-ins and customization that are out there. Also, the support is amazing. Many of our clients use Open Dental, and we support it in our business. When you call for support, they'll remember your name, and there's barely any hold-time when comparing to Schein or Patterson, which can have 30+ minutes of hold time at times.

Open Dental has a lot of reports that you can run as well, and it's easier in comparison to some of the competitors. This is by far our favorite dental practice management software, and we use and support all of them.

The cost is fair as well. This software has incredible value.

Cons

There's not much I don't like about this software, since it's so easy to install and to use. I would say the biggest con, is that when people are changing software to open dental, there's a bit of a steep learning curve. However, that's true of all dental practice management software.

Review Source: Capterra
 

Lee from Brighter.com
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Easy to use with manageable reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes management of dental practice predictable.

Pros

Extraction of data; patient profile is complete. Access is easy to control. Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. X-rays integrated with the software.

Cons

Some data not extracted in an easy to use format. Need more levels of access to give specific tasks to specific individuals. Use of prompts to complete data fields would be a nice enhancement.

Review Source: Capterra
 

Jennifer from Orthontics by Birth, Stewart, & Fletcher
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

User Friendly Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to learn for someone who is new to general dentistry. I was able to quickly start using after working with only orthodontic software for 10 years.

Pros

The online tutorials and customer service so far have been excellent for learning this new software in our practice.

Cons

There isn't a lot of room for customization in the different letters. It can be tricky when the form letter isn't exactly what you need.

Review Source: Capterra
 

Robert from Robert M. Hersh DMD
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

OUTSTANDING; SUPERB; FIRST RATE; TERRIFIC; NUMERO UNO. OPEN DENTAL IS THE BEST!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Open Dental since 2009 and love the program. It is incredibly robust and does everything we need and more. Open Dental enabled us to become a paperless, chartless practice.
Customer support is second to none. They are extremely attentive to their customers needs. Updates are continually being released, not just once every year or more.
True story. I once called the customer support line. I reached their voice mail and since it was almost closing time I didn't bother to leave a message, I figured I would call back the next day. Well I'm sitting at my desk and the phone rings and I see it is area code 503. So I pick up and the person says, "This is Open Dental. How can we help you? I was blown away. I asked him how he know I called and he said he saw my number on their caller ID. Well, how many companies call you back even when you DIDN'T leave a message? That is how dedicated they are to customer satisfaction. Another time, I had a serious problem after a windows upgrade and couldn't get OD to work. They spent hours remotely working on my machine and escalated it to their top techies. And it was really a problem with Windows not Open Dental that caused the problem. No where else would you get that kind of service. I was so grateful for all their efforts I found a pizza place near them on the internet and ordered several pizzas and had them delivered. I don't know anybody who uses Open Dental who doesn't love the company and the software.

Pros

Extremely customizable. You can create queries and get just about any information you want out of the database. You can be truly paperless and chart-less. It doesn't take long to learn the ins and outs. The software is constantly being improved. They take suggestions and advice from their users and try to implement what the users ask for. They even have a system where you can vote on feature that you and other users post, and the ones with the most votes get the top priority. It is not expensive.

Cons

The are growing so fast I worry that they will lose some of the feeling of being a small, intimate company. So far that hasn't been a problem.

Advice to Others

If you are using another PMS and are not thrilled with it switch to O.D. You won't regret it.

Review Source: Capterra
 

Lauren from Best dental help
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Open dental

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have enjoed the customization of this tool. The tech support has been better then I have experienced. My favorite aspect is that open dental is open source which makes it very flexible and robust in it's capacity.

Pros

Customization

Cons

So many functions I could use more training

Advice to Others

For those who wish to be in the cloud, I recommend this program with remote desktop.

Review Source: Capterra
 

Janis from KRR, DDS
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Not user friendly for beginners.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is not easy to use or user-friendly, it's a little frustrating if you have to switch screens and remember info from other areas, X-rays are not transferable.

Pros

Software needs updating in X-ray and treatment planing.

Cons

It keeps family groups together for insurance proposes.

Advice to Others

Needs updating and surfing ease.

Review Source: Capterra
 

Katelyn from Good Neighbor Dental
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Easy software to use! Very clean layout!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Treatment plans are simple to explain to the patient with the tooth chart! Very easy to use! The first software I ever used while training to be an office manager! Our doctor loved the price of the software!

Pros

Very easy to use! I had never worked in a dental office before and was trained to use Open Dental! Reports were very easy to get to for the Doctor!

Cons

The accounts were sometimes confusing to read, BUT the customer service was amazing to help us figure it all out!

Advice to Others

If you have any questions, call the customer service line! They were great to walk you through and help with anything they could!

Review Source: Capterra

  Response: Open Dental Software, Open Dental

Date: December 2016

December 2016

 

Thank you for your thoughtful review Katelyn. If anyone ever does have issues with our support, our management team, programmers and CEO (me) are available to be escalated to. -Nathan Sparks

 

Lauren from Best Dental Help
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

No wonder it is in high demand, globally.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The customer service is amazing both in results and calming frantic staff. The ability to customize to any practice environment has caused me to recommend this DPMS to all of my dental consultant clients.

Pros

This program can be programmed to complete very complicated and specific functions. The open source concept gets program features results in a weeks or days not years or never, like other proprietary DPMS. When you contact customer service you speak with helpful and happy humans who understand your issues and work hard for complete solutions.

Cons

The initial custom set up seems to be overwhelming. I have been overdosing on webinars in preparation for our conversion from Dentrix, Ascend. I wonder if there is a service for the conversion team to study how a practice is set up (providers, prescription, schedule, labs, staff etc) and set those in the new open dental data conversion?

Advice to Others

I do not understand the trend towards cloud based DPMS. The Denrix Ascend product has crippled this very efficient practice. If a practice is considering cloud based please consider the very functional remote desk top method and you do not allow your data to be out of your controll.

Review Source: Capterra
 

David from McLean Dental Group

September 2016

September 2016

Open Dental solves the problem that was Dentrix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just finished a recent transition from Dentrix. Everything is easier and more straight forward. Thank you OD

Pros

I can customize anything I want. Even the Hygienists love it.

Cons

They seem to be growing very fast. On 2 issues where I was cleaning up a mess made by Dentrix, their customer support gave me inaccurate advise. Both times on a future call I would get a straight answer from another rep. They need to learn when they do not know the answer, and just say so!

Review Source: Capterra
 

Kandhappan from Dr Pillai's dental
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

OpenDental is the best software out there

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using open dental for almost 12 years now and It comes across as the most configurable and customizable dental software.If someone couldn't figure out how to customise a flexible software could only be attributed to the lack of motivation or ability to put into good use, a strong workhorse

Pros

You name it -Once the modules are customised as per the Practices requirements then it is a breeze
Has almost all the features any dentist could ask for and are upgrading on daily basis

Cons

Yes they have some features, which are in the process of being implemented through time

Advice to Others

No really,the 'feature request' allows us to submit the desired features .

Review Source: Capterra
 

A from Valleyview Dental Clinic

December 2014

December 2014

One of the best.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pro:
Open Dental (OD) is one of best dental practice management software (DPMS) with a very affordable cost. One license fee for the whole office instead of the per module, per workstation licensing scheme for other software. Once the initial license fee is paid, additional payments is for updating, not to keep operating the software (some DPMS have an expiry date which forces the user to pay the license fee for another period to keep operating it). Imagine shutting down your office or transferring to another DPMS and having to pay the license fee for the span of years required by law to have the charts available in case of board inquiry or file transfer to another office.
OD is updated frequently and has a feedback system to implement the most popular requests. The source code is available so if the company ever shuts down, the software will survive because other developers can assume development. It is also very robust and any glitches are quickly addressed in the next version. It doesn't need the most advanced hardware and can function relatively well will hardware that are 2-3 generations old. It doesn't need a full fledge server and can function in network peer to peer mode with Windows home (i.e. no domain) or in Server/client with different flavors of Windows server/Windows professional or ultimate (i.e. domain mode).
Con: no turnkey installation unless one has a secondary service company in the area who is familiar with the software. Familiarity with computer system would ease installation greatly.

Review Source: Capterra