Practice-Web
About Practice-Web
Awards and Recognition
Practice-Web Pricing
$149/mo for 12 mo, then $109/mo. Each dentist beyond 3 increases price by $20/mo.
Starting price:
$109.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Practice-Web
1 - 5 of 102 Reviews
John
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Dental Management Software
I have been using this software since January 2006 and it has enabled me to be more productive and more efficient and confident in my clinical and business record keeping.
PROSThis Dental Management Software is excellent. Comprehensive record keeping that is easy to use. I like how the software is set up with separate modules that are easy to use.
CONSThere are so many features that there is a learning curve that takes some time to incorporate all the potential features of this software.
Reason for choosing Practice-Web
Practice-Web is a open source software and allows the user to install its programs on unlimited computers without paying for each installation. It is an excellent software product with excellent customer service and support. The database is MySQL which is fast and efficient. My only regret is that I did not implement this product 15 years sooner when it came out in the early 1990s.
Vendor Response
Thanks so much for your kind words, Dr. G! We appreciate your loyalty all these years and are thrilled Practice-Web has helped boost your production and efficiency! Just an FYI- if anyone on your team is still learning or you onboard someone new, we have a wealth of training videos in the Resources section of Practice-Web.com and also on our YouTube channel (they're grouped into playlists by job area there too). We also recommend following us on other social media platforms (Facebook, Twitter, LinkedIn), as we share a lot of tips and how-tos there as well. And, as you know, support is always just a call or email away! The team is happy to walk you or your staff through any areas that are unclear. :)
Replied July 2021
Vincent
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
2022 November practice web review.
Overall the product experience improves over time and tech support gets better and more efficient.
PROSLess complicated, more personal attention from tech support, more economical
CONSSome tech support operators are excellent while others at times are somewhat less efficient.
Reason for choosing Practice-Web
Less complicated, more personal attention from tech support, more economical
Reasons for switching to Practice-Web
The product ceased to provide support
Vendor Response
Thanks for your kind words, doctor! We're glad you find Practice-Web to be less complicated and more economical than Dentrix was, and are happy to hear that Support is taking good care of you. In regard to your comment about the efficiency of some Support Specialists - we recently expanded our support team to provide faster service. Looking at your history, you've likely noticed a difference in speed between an agent who's been with us for about four years and one who's been with us for about six months. All our reps go through rigorous training, plus they're constantly in contact with senior reps, and are encouraged to escalate calls promptly if need be. We appreciate your feedback and will make sure that, with continued training, even our new team additions are on the same level as our senior techs as soon as possible.
Replied December 2022
NICHOLAS
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2019
The downs of Practice Web
None, there are countless unresolved issues that we are having on a daily basis.
PROSReally nothing...way to many issues in using it!
CONSNot user friendly and their training was totally inadequate to understand how to implement it into our practice!!
Reasons for switching to Practice-Web
They sold out to Practice Web....
Vendor Response
We appreciate your loyalty to DataTeam DDS and we strive to make the transition to Practice-Web as smooth as possible for our Datateam clients. We provided your office with over 8 hours of training and made sure to follow up with your team regular post training to make sure any questions were answered. Please note that if you have any unanswered questions or unresolved concerns our technical support team will be happy to help.
Replied April 2021
Alex
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Practice-Web review
Menu driven - easy to navigate and data entry
CONSThere are so many features that are still not discovered
Reason for choosing Practice-Web
referral from a friend who had been on it for years
Reasons for switching to Practice-Web
having all kinds of problems with the old system - reliability issues
Stephanie
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Highly Recommended Dental Software
Highly recommend Practice Web due to it's helpful features and the ease of navigation. Very good customer service is a bonus! It's easy to contact them and all the representatives I've dealt with are friendly, willing to help, and they absolutely know what they are doing!
PROSVery easy to navigate and useful features. Awesome customer service!
CONSHave to pay for extra for texting service
Reason for choosing Practice-Web
Ease of use and helpful features
Reasons for switching to Practice-Web
The doctor prefers Practice Web, which is what he uses at his other location
Vendor Response
Thanks for your detailed review, Stephanie! We're glad you find Practice-Web easy to use and feel supported by our customer service team. We also have an all-inclusive cloud-based software if that's something your office is interested in. It comes with unlimited texting, claims, email marketing, online scheduling, and all kinds of other practice management tools at no additional cost. Larger practices like yours love it. Drop us a line if you'd like more info.
Replied June 2023