Nextech is well written and customizable for each provider. Very simple for new staff to pick up when training.

Dislike the software backup methodology. Could be more streamlined so it takes less time and in addition, you'll need a device to backup a so-called workstation backup (I use a NAS) and the server backup backs up to a folder on the server so you'll need to think about space requirements when engineering a solution. In addition to the built in solution to the software I also backup the entire server using a thrid-party imaging solution.

Our overall experience with Nextech Intellechart Pro and Nextech Cloud PM has been very positive. Having seen the competitors in our field, we have not regretted our choice one day.

The software is always evolving and improving to lessen the burden on the doctors and staff.

When updates are made sometimes it causes other issues in the software that weren't there before the update. That being said they do try and address those issues promptly.

Basic scheduling needs and some reporting.

Scheduling is easy, drop down menus can be personalized. Maintaining providers schedules is simple.

One glitch that is frustrating is name changes. Once a patient is in the system, you can't change their name or the system deletes their file data. Photos, op reports, everything. It's a frustrating process b/c to make any new documentation legally correct, you have to go in by hand an change every where it's written, which on surgical consents can be almost 20 times. Then anything automated that goes out still has their wrong name. For divorced patients this is a frustrating reminder. Most importantly though is the yearly fee. Once you purchase this software, you then have to continue purchasing it every year or it doesn't work properly (no updates) and you have no support from Nextech if something goes wrong. I wasn't here when it was purchased, but our physician emphatically denies every knowing this was going to be the case when he made the initial buy in. We pay thousands a year for this system, but switching seems very daunting and they know that. You're basically trapped when you buy in...if you don't pay, which we haven't for almost a year, then decide to break down and do it, it only back pays. Say you miss a year, you will have to pay for the year of service you DIDN'T get and then another year to get up to date. It's a huge rip off.

Very user friendly and fewer clicks than most EHR

Nextech is great i have no complaints. Everything works great and IT is very easy to work with

I would highly recommend this system to another other medical practice

How to navigate between the screens and easy access to other parts of the patients charts

I am very please with this system and would recommend to any other practices