Shuttlerock

RATING:

4.8

(10)
Overview

About Shuttlerock

Shuttlerock is a video making software that allows new way to create video, move faster and scale creative at a fixed monthly cost.

Shuttlerock Pricing

Creative. On. Subscription. All the creative you need, at a fixed monthly cost. No outsourcing. No templates. Just world-class, handcrafted creative at scale and cost-effectiveness.

Starting price: 

$6,000.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Shuttlerock Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Shuttlerock

10 Reviews

User Profile

Travis

Verified reviewer

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2017

If you need stock images - this is your solution

You won't find a better solution for your stock photos.

PROS

There are more images and videos than a person could ever use. The search is extremely user-friendly, and image descriptions make it easy to get to what you are looking for quickly. The trick is not spending all your time browsing at the massive amount of offerings.

CONS

There are a great deal of images and sometimes you need to go through several pages to get just the right one. However, that's a small price to pay for what you get.

Erin

Airlines/Aviation, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

American Airlines x Shuttlerock

It's been fantastic! Super helpful to have a production team that can create impactful videos on a very quick turn.

PROS

Shuttlerock allows us to execute video creative smarter, not harder. It also helps us to utilize, repurpose, and scale the large library of assets that we currently have at our disposal. Shuttlerock's quick turn service has been a huge help to our marketing teams, and has given us better quality creative in less time.

CONS

Day-to-day project management seems to bottleneck a bit. We are currently considering the premium level subscription, partially due to this obstacle. For me to have to be the middleman between my different teams & shuttlerock cloud often results in project delays. Having a more hands on project/account manager would greatly help in this area.

Reasons for switching to Shuttlerock

The creative assets that our in-house team was able to DIY in Canva just weren't cutting it. We knew we needed more dynamic, more engaging video content that was beyond our means.

Caline

Consumer Goods, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great Partners

Shuttlerock is helping our company immensely with broadening our creative processes to go beyond our internal team members. We have a small, yet mighty creative team, and Shuttlerock is helping us with our project workflow immensely when it comes to product advertising via digital marketing.

PROS

Their team members are so helpful in managing your project flow, ensuring your relationship with their company has open communication, eager to help with any roadblocks. Very creative team members and can do the most with the smallest amount of information.

CONS

This is a hard question to answer, as Shuttlerock has been a great company to work with, but possibly the pricing.

Vendor Response

Hi Caline, thanks for your feedback! Our Customer Success team works day in and day out to provide excellent and dependable creative support, so we will be sure to pass along your kind words. Thank you for being a Shuttlerock customer!

Replied July 2023

Matt

Food & Beverages, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

XRG Review for Shuttlerock

Easy to use and good content

PROS

I like how it takes a lot of repetitive tasks that we have and streamlines it to a weekly turnaround

CONS

Sometimes if we need a project sooner than later, we would have to wait a minimum of 3 days. We would like a 1 day turnaround option.

Vendor Response

Thanks for your review, Matt! We know how busy marketing and creative teams are these days so it's great to hear our service is helping you streamline the creative process. We're always looking for ways to improve so we'll pass along your feedback on turnaround teams to our product team. Cheers!

Replied May 2023

mayowa

Marketing and Advertising, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed July 2023

Shuttlerock review

overall I have a a great experience with shuttle rock

PROS

Collaboration with shuttlerrock team is great

CONS

Some times it takes a couple efforts to get the correct creative

Vendor Response

Hi Mayowa, thank you for your review! We're very glad to hear that you're having a positive experience with our team and we appreciate your patience when we don't quite nail the creative the first time through. Hopefully our revisions workflow is helping you make tweaks quickly and easily. Have a great day!

Replied July 2023

Parker

Real Estate, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Satisfied with Shuttlerock

PROS

Shuttlerock's turnaround times and communication are what sets it apart from other vendors. Very open to feedback and can have multiple projects open at once, making it easy for multiple teams to use.

CONS

It is important to be specific in asks in creative as it sometimes has to go through multiple rounds to get the desired outcome. However, reps are very communicative and understanding.

Vendor Response

Hey Parker, we're glad our turnaround times and flexibility for multiple teams are making a difference for your organization. Thanks for your patience when it sometimes takes a few revisions to get the creative perfect, and thanks for being a Shuttlerock customer!

Replied August 2023

Adam

Automotive, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great team, great product

PROS

I like the fast turnaround. The team offers great customer service and quick turn results.

CONS

Not features, but sometimes a little more creative guidance on the end-product.

Vendor Response

Hey Adam, great to hear that the quick project turnarounds are proving valuable for your team. Regarding more creative guidance, your Customer Success Manager can always provide input or loop in other team members to make sure you get the best result possible. Thanks for your positive feedback!

Replied July 2023

Tasha

Food Production, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Shuttlerock Review

So far so good! We have loved all of the assets you all have created for us.

PROS

The cloud is easy to use and upload all files that the team needs in order to create an asset.

CONS

It would be cool if there were music options to help when deciding what works for the assets. Also, I would love a shorter term contract-- like a 6 month option would have been great for our type of business.

Vendor Response

Thanks Tasha! We're happy to hear you're finding our platform easy to use and even happier that you're loving the creative. We really appreciate all of your feedback and will pass it along to the product team. Cheers!

Replied May 2023

Elizabeth

Marketing and Advertising, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Fast and agile

PROS

Shuttlerock can deliver on video requests very quickly.

CONS

A bit of a learning curve in helping the Shuttlerock team understand our brand and business needs.

Vendor Response

Thanks for your feedback, Elizabeth! We take pride in our quick turnaround so it's awesome to hear that your team is finding it valuable. Cheers!

Replied July 2023

Christian

Verified reviewer

E-Learning, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Campus.edu Shuttlerock Review

PROS

Shuttlerock has a great model that allows brands to quickly produce high-quality videos that are engaging and help drive performance

CONS

Having to submit all revisions via their platform was often not as easy as gathering our team's internal revisions on a Google doc and then sending that to our rep.

10 Reviews