Nothing but positive! Great sales team, great implementation team and process and once we started using the system there is a super efficient Support team as well

Visual nature of the system allows for a great overview of the work being performed over any time period. An easy to use and intuitive interface that users can easily work with is another great feature

Reporting functions are not the best. All of the data is there and can be extracted, however it feels a little clunky and needs some work to bring it to the level of the rest of the system

I have had only positive experiences with C3 Reservations. The support team is always helpful and timely when I've opened a ticket for either an issue or just a general inquiry. They have been able to make recommendations for additional features that fill a gap we didn't realize was possible. We have received only positive feedback from our logistics team as well as our warehouse users.

The tool has provided us visibility to our schedule and helped us adjust staffing as needed.The support team is efficient and always helpful.The tool is fairly intuitive as far as setting up templates and new locations.

Reporting is less intuitive than the rest of the tool. For me, the hardest part is finding the right field that I am looking for. Communication on changes deployed on updates would be helpful as well.

The implementation team was very thorough and truly worked to understand our needs. I think there is a lot of potential as a result of C3 and look forward to what the future holds.

This system provides visibility across the board and has done wonders for the warehouse processes

The reporting functionality is incredibly difficult to use and not easy to figure out. There has been very little guidance on how to figure it out.

Customer service is fantastic. When submitting questions or tickets we normally receive feedback the same day, worst case scenario it is next business day.

Very customizable and allowed us to include all of our business requirements in the design and implementation process.

Reporting could be better. C3 helps us get raw reports through their system but it is not as user friendly as other reporting tools.

Good, implémentations were great, fast and the trainings with the C3 team were very useful. Some features were not quite understood by the team but we manage to test it and found a way to make it work.

easy to use, customizable +++, displays a lot of information, easy and quick to access the information excellent time of response while implementations compiling a lot of information

slow, responding time is pretty slow (couple of seconds to switch tabs + when approving the appts, not as quick as I'd liked it to be)