Octopus

RATING:

4.5

(47)

About Octopus

Octopus is a Salesforce app which allows businesses to document all the items in your Salesforce instance. You can get information about apex classes, pages, workflows, triggers, objects, and fields in a single place. Users can select the items to be documented and view the documents as a web page, PDF, MS Word, and Excel. Pricing is available on request and support is offered via email.
Octopus Salesforce instance

Octopus Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Octopus

1 - 5 of 47 Reviews

User Profile

Josh

Verified reviewer

Staffing and Recruiting, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Quick Easy Setup and Gets me the Information I need

PROS

It is an extremely easy way to let me know what is happening in my Salesforce instance without having to run multiple time-consuming reports or queries.

CONS

Works better in classic compared to lightning.

User Profile

Jon

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed May 2019

Useful tool with a great price (free)

Like many others, I adopted an org with a lot of customization and no documentation. I then continued to customize and enhance our utilization without fully documenting all of it. Starting from scratch can be frustrating but having something export metadata details with a few clicks certainly helps facilitate moving in the right direction.

PROS

Octopus made it easy for us to export information about almost our entire org in one shot and use as a basis for better documentation.

CONS

The only con, and this goes for every Salesforce documentation tool I've ever found, is there isn't support for Flows (Process Builder or Flow Designer). I think it would be a welcome feature by all users to export a flow diagram of their flows.

User Profile

Joe

Verified reviewer

Legal Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed April 2022

not as exptected

not very satisfied from this tool.

PROS

the KPIs and the statistics of the team, surveys and performance of each team/member

CONS

missing alot of facilities that facilitate the job of the team members comparing to other tools

Cristi

Verified reviewer

Information Technology and Services, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

A Super Useful Tool That Saves Me Tons of Time

I've been using Octopus for years and love it.

PROS

I love the ease of being able to easily export information about our salesforce or without having to go in and scrape it myself into excel. It's a huge time saver.

CONS

I wish excel was included in the export formats, though i can easily copy the tables myself using a browser extension.

Johan

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2019

Get your Salesforce metadata easily

We are able to check if fields used in the system easily

PROS

ability to download the result into Excel, Word and PDF Even you downloaded the information as PDF or Word document, you still can click the Name link to open the real metadata in Salesforce.

CONS

It does not support page layout assignment