Yelo

RATING:

3.7

(35)

About Yelo

Yelo is a food delivery software designed to help businesses create multi-vendor marketplaces to sell goods and provide services. The platform provides a geofencing feature, which enables administrators to automatically detect customers’ locations and display stores available in the selected area. Managers can create sub-accounts, configure access control permissions for staff members, edit catalog details and manage promotions. Yelo allows customers to filter and search items based on keywords, categories, names, prices and ratings. Additionally, operators can define shipping charges, process payments and manage refunds on a centralized dashboard. Yelo lets businesses integrate the system with several third-party applications including Xero, Google Analytics, Stripe...

Yelo Pricing

Store - $29/mo Brand - $89/mo Marketplace - $159/mo A 14-day free trial is available.

Starting price: 

$348.00 per year

Free trial: 

Available

Free version: 

Not Available

Yelo marketplace settings
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Yelo Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for Yelo

1 - 5 of 35 Reviews

Noor

Verified reviewer

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

review on yelo

staff are very attainable even on weekend when we have an emergency. Very helpful and nice. They know their work. The system is easy to use and very fast responding. Can be easily integrated with several gateways.

PROS

easy to use, very user friendly, fast system, very fast to deliver.

CONS

the arabic translation isn't working as well as the original english page on the application. Also there is a banner on the website that wasn't there at first and now we are having some difficulties removing it, from what I understood we can't remove it. Also with the filter option, it's not working well, when customers choose a certain filter on the application it doesn't give the options that were selected on the dashboard. I would hope to have a filter for the products also in the future, will be very helpful for our app customers. I would like to have an option where we can edit an order before it gets completed, just in case a customer decided to add an item to their order. and a refund system if a customer decided to cancel their order when they have already paid by cash. Other than that i am very happy with the system.

Reason for choosing Yelo

it best fits our business strategy, although I am considering to purchase the above later on.

Vendor Response

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.

Replied July 2021

User Profile

Girish

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2019

Great product for launching your marketplace

Very good interaction with Sales and Project Implementation team. The team was patient with us as we had a few important people on holidays when implementation started and Yelo team patiently waited for the right person to arrive.

PROS

Lots of options to cater to your business needs Continuous improvements and new features added to the platform Very easy to create a test account and get it up an running (took me only 15 minutes to set up our site)

CONS

Documentation not updated as frequently as new releases. This is very important (IMHO) for existing users to see how they can take advantage of new features.

Reason for choosing Yelo

The product gave us quick Go To Market strategy and focus on what is more important to us - the business side rather than reinvent the wheel (i.e. develop our own marketplace). In future, we may go that route if the business is successful but for now this platform is perfect.

Vendor Response

Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.

Replied July 2021

Muzammil

Alternative Medicine, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Worst platform ever for Entrepreneurs

Worst experience. If i know anyone would consider this app, i will strongly advice them not to. Your business and customers will face unending problems

PROS

Nothing. They will do lot of fake promises but will never have any features

CONS

Worst customer service and after sales support. Once you buy their subscription all the problems you raise never gets solved.

Reasons for switching to Yelo

Zero response and poor quality of service

Duane

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2024

After Sales support

Its not always been great but they have made significant strides when it comes to after sales service because of people like [sensitive content hidden]

PROS

[sensitive content hidden] from the support team has been great from day 1 that he was assigned to assist me. He has always gone out of his way to help me which has not always been the case when dealing with other staff members at Jungle works. He made sure that the issues that I raised were addressed timeously and continues to update me with progress. Great working with him!

CONS

Can't think of anything right now but addressing the issues as and when I find them

Ayman

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great Software for bootstrapping a marketplace

PROS

It was full of features that helped us bootstrap a b2b marketplace without any need to write code.

CONS

Some features were complicated at first but received multiple demos from the account manager to clarify.

Reason for choosing Yelo

The number of features available in Yelo was greater than most competitors.