B2B Wave
About B2B Wave
B2B Wave Pricing
Try it free for 15 days.
Starting price:
$295.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for B2B Wave
1 - 5 of 39 Reviews
Lindsey
51 - 200 employees
Used unspecified
OVERALL RATING:
5
Reviewed January 2024
Giving the Power of Buying to your Customers!
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Ordering Portal
Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers. We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business. The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.
PROSEasy to use Good API Great Support Fast!
CONSNothing to add here. Everything challenge we have put to B2B Wave has been resolved.
Max
Retail, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Well put together system easily tailored to specific needs
simple to use significant benefit is Improved stock and order visibility allowing our customers to tailor orders to what we have on hand increasing overall sales.
PROSSimple but effective easy to set up and implement. Although using API & integrations can add a layer of complexity I like how B2B has made its platform part of a modular solution to business management. In the past, we have tried to use one central system to handle stock, Trade, retail, admin, order management and all the rest of the business process but have found that these systems rarely work as intended. and you are left short when they fail. B2b wave slots in and with other low-cost platforms to allow you to switch out any part of the process if you find a better product or need to expand due to growth
CONSUpdating order details and editing orders can be a manual and slow-going process without using ship station. The veeqo integration may solve this but improving the Excel order importer to update order info and QTY's etc would be a good way of updating order details on mass.
Reasons for switching to B2B Wave
CCP was trying to do everything under one system. We found it not fit for purpose in most of those areas there were also regular system outrages
Ryan Patrick
Wholesale, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
B2B Wave review
Customer service. quick and really helpful. It is the main reason why I would recommend this app. Your people.
CONSNot always user friendly. We have multiple customers with different discount per products and categories and it is hard to input the discounts. On customer pages, they see the MSRP but dont see their discount until they check their cart out. trying to figure the best way to work this with your team as I am writing this. again really helpful customer support.
Emily
Sporting Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Best option available for b2b with Shopify
Felt very supportive by onboarding & customer service. Overall the system is streamlined and clear once you learn it.
PROSAn affordable option for a small, growing business who's not ready for Shopify Plus. Extremely user friendly, and customer service has been 100% supportive. The best option to separate out your D2C & B2B sales channels while keeping products & inventory synced on both ends.
CONSNo video education for individual topics. The "help" button usually can answer anything, but sometimes would prefer video tutorials on the overall site function & specific categories.
Reasons for switching to B2B Wave
Did not feel that was the best fit our company, although we didn't need all of the function we still hit many walls which would require an upgrade in subscription, which was already double the cost of b2b wave. Did not feel support by customer service, it took at least 24 hours on weekdays for any response.