Surefront

RATING:

4.9

(12)

About Surefront

Surefront is a collaboration platform that helps businesses streamline product lifecycle management, assortment planning and communication management operations via a unified portal. It allows employees to manage sales and purchase orders, prepare quotes, maintain product catalogs and interact with customers via chat functionality. Features of Surefront include an activity dashboard, billing, eCommerce management, order tracking, analytics, custom workflows and more. The application enables managers to monitor production development processes and generate custom reports. Additionally, it also lets organizations capture and store supplier and vendor information in a centralized repository. Surefront comes with an application programming interface (API), which facilitat...

Surefront Pricing

Team - $125/user/month or $99/user/month (billed annually) Business - $250/user/month or $199/user/month (billed annually) Enterprise - Please contact Surefront directly for pricing details.

Starting price: 

$125.00 per month

Free trial: 

Available

Free version: 

Not Available

Surefront summary of products
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Surefront Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Surefront

1 - 5 of 13 Reviews

User Profile

Livvie

Verified reviewer

Furniture, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Unbelievable platform that makes my days much easier

10/10 experience!

PROS

The software has helped me in so many ways, especially with getting off excel and having everything i need in one place where i can collaborate with my colleagues and vendors.

CONS

I don't feel there are any cons, I am very happy with the software!

Doug

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Modern System with Comprehensive PLM+PIM+Wholsale Tools

Overall we are very happy with Surefront. The product has transformed many aspects of our business, from product development to wholesale. Their customer service team is also very responsive and helpful.

PROS

Surefront makes it easy for us to collaborate with internal team members and external suppliers and wholesale customers/retail buyers. Our buyers have specifically indicated it makes it easier to buy from us compared to before Surefront/buying from our competitors. Our team also required a quick implementation which Surefront was able to deliver on.

CONS

Surefront has some limitations on which features are available on mobile.

Reason for choosing Surefront

Our team indicated Surefront's user experience and functionality would be easiest to use and most likely to meet the team's requirements.

Mark

Automotive, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

A feature rich platform that saves us time

PROS

- Facilitates collaboration and communication with suppliers - Greatly reduces email exchanges and spreadsheet usage - Built-in chat function helps team coordinate - Easy sharing of product details with customers - Quote and order submission without leaving Surefront - Bulk uploads made onboarding easy - Customer support team is great

CONS

- With so many features it takes a bit of time to learn the platform - Sometimes slow but has been improving with every release

Melissa

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great All-In-One PLM Platform!

PROS

Surefront offers the tools needed to streamline the entire product lifecycle which includes product development, sourcing, sales, orders and production. This platform allows you to fully manage the entire process from start to end with one easy application. No need to use any other platform-big win SF! Also, there are so many easy to use functions that allow quick communication with suppliers and customers. I can work directly with suppliers obtaining quotes and placing orders; and I can also present offers and create line lists to share with new and existing customers. It is nice to be able to work both sides. This saves me so much time! To add - Their customer support team is stellar; any questions and/or assistance I need they respond quickly and most efficiently.

CONS

I cannot wait to use more of their business analytic features.

Joy

Furniture, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Surefront PIM PLM CRM Solution

Overall Surefront has been a good software choice. It puts the team on the same page while speeding up our processes. Archaic spreadsheets have disappeared and we can now communicate in one system with our China team.

PROS

I like the ease of using Surefront. You can access it from around the world. You get 3 solutions in one without having to use and maintain multiple systems. It's customizable, from user defined fields and types to customer exports. The customer service team was amazing, they really listened to my needs and worked with me to find solutions.

CONS

Surefront is still growing. The system I started with and the system it is now has come a long way. I'm sure it'll keep growing and improving as they learn more from their customers.