About Adobe Sign

Adobe Sign is a cloud-based solution that helps businesses in healthcare, financial, government and other sectors streamline electronic signature workflows in real-time. The platform enables professionals to upload documents, add signer's email addresses and request signatures from team members, clients or customers on a unified platform.

Organizations can use the application to manage document routing operations, track approvals, send automated notifications to clients, and store signed documents in a centralized repository. It offers a host of features including communication management, custom workflows, PCI DSS compliance, notifications and more. Additionally, Adobe Sign allows professionals to create and edit PDF files, collaborate with team members and ...


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Supported Operating System(s):

Web browser (OS agnostic)

446 Reviews of Adobe Sign

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(277)

277

4 stars

(138)

138

3 stars

(23)

23

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 446 results

February 2021

Elliott from HummingWords

Verified Reviewer

Company Size: 1 employee

Industry: Design

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Sign, sealed, delivered

Pros

The basic function of this program, signing a document or creating a signable document can be done securely. The potential uses for this if integrated into a type of blockchain technology are numerous and could help change the way people and business's do business, the way medical records are stored, sent to and from patient to doctor to different doctors, or to reduce people's ability to evade taxes (yup bake a few).

Cons

I don't like that you can't just buy this app but we'll played Adobe...

Reasons for Choosing Adobe Sign

I chose Adobe sign over DocuSign because it had a desktop version and wasn't just limited to online use.

November 2020

Sarah from PaintLine

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Makes my job so convenient!

Adobe Sign has made my job and life much easier when it comes to signing documents. I work remotely without a printer/scanner, and travel quite frequently, so it would very inconvenient to add signatures to documents without this software. Adobe Sign has saved me a lot of time, energy, and frustration throughout the years!

Pros

If you and/or your supervisor have to sign a lot of documents, you need to have Adobe Sign. I love that you can save multiple signatures so you can drop in the appropriate one into a document. The backgrounds are also clear, so the signatures will go across/over the signature line, making it appear like a real-life signature. It's so much more convenient to do rather than printing out a document and having to scan it back in, which is sometimes not possible if you're traveling or do not have access to a printer/scanner.

Cons

Occasionally if you drop a signature into a document and click save, you can't remove it. So a few times I've had to close out a document and re-open it, then re-add the signature. That may just be a glitch though because this only happens to be occasionally. Other than this small glitch, I can think of no other negatives of this software.

Reasons for Switching to Adobe Sign

We switched over from Microsoft Word to Adobe Sign for adding signatures to our documents. When using Word, we would have to add a signature to a Word document as an image, then make sure it was "behind" the signature line to have it appear as a real-life signature. It was inconvenient and took too much time. Now with Adobe Sign, we can quickly add signatures to documents without the hassle of treating them like images on text.

October 2020

Gregg from TLC Family Care

Company Size: 201-500 employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

1.0

Functionality

4.0

October 2020

Good Signing tool - Ridiculous price increases and predatory sales team - Horrible support.

Overall our experience in dealing with Adobe on this was horrible. They purchased our account when they bought Echosign. They immediately started raising prices. When we had an accidental overage (which we received no system warnings we were approaching or had crossed) we received an email that led to phone calls in which they politely informed us that we owed them ridiculous amounts of money ( biling overage documents at 4X the cost of our regular send rate). They bullied us knowing they had our data captive and we eventually settled on a payment for the overage. When contract renewal time came up, they wanted to DOUBLE our price and claimed they were giving us a great deal. We couldn't run away fast enough. We practically begged for a more reasonable price structure but nobody there would "get it authorized." when we finally sent them notice we would not be renewing, suddenly they want to know what it takes to keep our business. They start sending aggressive communications and asking us what price they want us to match, after having repeatedly telling us they could go no lower during the renewal negotiations. Overall, their sales team and customer service teams come off as ingenuous, scammy, and almost like extortionists. They start out being super sweet to you and then as things progress, they turn into heartless pit bulls. We could not be happier to be out from under their thumb regarding our document management.

Pros

It's easy to tag your docs, send them, get them signed, manage your library and templates, and find things when you need them.

Cons

Support via Zen Desk is ridiculous. If you have a time sensitive issue forget it. It's a "zendesk" black hole and they can take days to make an initial and usually unhelpful reply. the more you explain your problem, you find different agents responding and be repeating yourself over and over. they will keep switching agents on you so there is no continuity of resolution. In the end, you will likely come up with a workaround to your issue long before Adobe "support " gets you an answer.

Reasons for Choosing Adobe Sign

FOr ease of transition from Echosign, we did not want to research and set up a new signing library on another service. We have now and couldn't be more pleased.

Reasons for Switching to Adobe Sign

Because Adobe bought them - we had no choice. They seemed amicable enough at first so we signed with them rather than spending resources searching for other solutions. That was a big mistake.

January 2021

Nokana from Afro Angel arts

Company Size: 1 employee

Industry: Arts and Crafts

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Great app

I have had a great experience with it, once I got to know where all the features are and what they are meant for.

Pros

It allows the user to have easiy access to documents, such as PDFs, CV, scripts etc Also has a great edit feature that the user can sign and edit documents with ease.

Cons

Sometimes crashes while in use, can be difficult for beginners to understand and startup loading time can be a bit slow.

Reasons for Switching to Adobe Sign

My last phone's screen froze and when I bought a new on I just decided to change.

February 2021

Sean from Coloradotography

Company Size: 1 employee

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

I can’t believe this comes with my apps!!

Pros

It basically makes it too easy not to use. It know ls where to tell people to sign and where to fill text.

Cons

None honestly. I use this for all my contracts and it’s beyond easy!

Reasons for Switching to Adobe Sign

It came with my apps.