RightSignature Software


 

Citrix Systems’ RightSignature is a cloud-based electronic signature tool for businesses of all sizes. The solution allows organizations to send documents, notify recipients, capture signatures and send completed documents. RightSignature can be accessed through any web browser and offers a mobile app to capture electronic signature through iOS mobile devices.

The signature pad feature of RightSignature allows users to create pen-and-paper-based signatures and type-to-sign options, which allows signers to choose a handwriting-style font to create their signatures.  To encourage signers to complete long documents, RightSignature has a live percentage progress meter that shows remaining action items. The custom branding feature allows organizations to display their own logo on the signing page.

RightSignature supports customized workflows that allows multiple signers to sign documents in a sequential order as defined by senders. Other features include in-built templates, drop-down fields, an administrative dashboard and signing notifications. To ensure document security, RightSignature uses SSL data encryption and biometric authentication.

 

RightSignature - Dashboard
 
  • RightSignature - Dashboard
    Dashboard
  • RightSignature - Document overlay
    Document overlay
  • RightSignature - Signature capture field
    Signature capture field
  • RightSignature - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

54 Reviews of RightSignature

 

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Software Advice Reviews (3)
More Reviews (51)

Showing 1-3 of 3

Josh from Missouri Energy Initiative
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

RightSignature is a trap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

They make canceling extremely difficult. So much so that you have to actually have a phone call. Online it only says you can cancel, but not how.

Cons

They make canceling extremely difficult. So much so that you have to actually have a phone call. Online it only says you can cancel, but not how.

Review Source
 
 

Michele from MHAPCI
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

RightSignature - Excellent Product, Amazing Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I don't have time to leave reviews, so rarely do. I felt compelled to leave one regarding RightSignature after using today. The thought occurred to me that this is one of the rare apps or programs that I have never had a problem with. When I've not known how to do something or access a feature, the customer service is fast and professional. As someone that uses many programs and apps, this is so rare. I am grateful and impressed. We've been using this company for over 5 years and I would highly recommend. This company is doing something really right.

Pros

The customer service is highly responsive. The product is easy to use and the features are extremely user-friendly and versatile. We are able to use with phone, tablets, laptops...this has made our lives so much easier.

Review Source
 
 

Jim from Teckst, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Easy to Use Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Reliable, solid product. I'm happy with it.

Pros

Great price point, accessible, and the customer service I received was excellent which is a huge reason why I stick with a product.

Cons

Can be a bit confusing at first, in terms of how to set up the signature boxes, who signs, etc. UI needs a little assistance as well, looks like a product from 2001.

 
 
 
Showing 1-20 of 51


October 2018

October 2018

Invaluable Tool for Creating Online Forms and Digital Signatures

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Functionality

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Value for Money

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Value

I use RightSignature for companywide HR-centric needs within a government and healthcare business model. This requires that signatures and documentation are open to liability and audits and need to be secure and authentic. Like any business, easy access to the end user is also necessary to quickly obtain documents and expedite paperwork intensive problems. I can easily see the use within departments, organizations and business models that support things such as finance, legal documents, etc. Anything that requires documents to be quickly accessible for completion and signature, but also highly secure and verifiable, would benefit from this. Many companies do not implement online documents because of the assumed cost and difficulty to create online documents. However, this program is extremely cheap and gives passable results by simply allowing the upload of any PDF document and utilizing quite clever overlay tools to create an end online fillable document that can get submitted to anyone with an email or access to a hyperlink. The end product, while not perfect, ads a level of professional touch and is a quick way for any smaller company to add a "high-end" feel to their documentation process. Do not assume any longer that an overpaid IT department or third party web developer is needed to create this type of product. RightSignature is simple, intuitive, and cost effective and brings a real world solution to the masses.

Pros

I have been using RightSignature for HR and Operations departmental use at two different companies. When absent, I insist we implement using it. It is a very cheap way of making professional online forms for submitting to individuals. Even with the ability to create online documents within my ATS, HRIS, etc., I find RightSignature is much more intuitive to use and easier to make changes, upload documents, and send to users. The end user typically also has fewer issues with the product. It also has a far superior combination biometric signature (think hand written signature) option with an IP address verification certificate to authenticate the signature. You can even add a third level of verification/authentication by adding an email verification. I have not seen any product come close to this level of digital signature authentication. Most utilize a simple generic "type name here" coupled with a disclaimer that typing serves the purpose of signing. While most court precedent has come out in favor of digital signatures as authentication measures, with credit cards even getting rid of signatures completely, RightSignature is basically full proof and gives the assumed credibility of a real signature with the true verification of login credentials that will pass any court litmus test and couples it all with an easy to use program for BOTH the producer and the signer/end user.

Cons

It is not integrated well with other products, such as third party ATS systems (that I'm aware of) or Microsoft Outlook. Were integration more available, I could initiate the document in RightSignature and then have it autoload into the ATS/HRIS/CRM, etc.

Review Source: Capterra
 

Allison from Sprintax
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

RightSignature Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We've been using RightSignature for a really long time now and we've been extremely happy with it, it's easy to provide to our customers via link which when completed is sent directly to us. It removes all the hassle around signing papers and it has been an eco friendly solution for us due to the large number of papers we need signed.

Cons

It's been sometimes hard for our clients to sign it properly on their phones as we need their signature to be exact and the sensitivity on a smart phone is not confortable.

Review Source: Capterra
 

Petar from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

So easy .

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Quality
Pros

People will always choose the easier option and RightSignature helps with that when it comes to handling documents . Instead of printing ,signing by hand , scanning and then emailing or posting back documents ,our customers can now just open a link ,sign online with their finger or mouse and be done .

Cons

Documents signed online aren't accepted everywhere, however I have found that this is becoming less of an issue as time goes by .

Review Source: Capterra
 

Claire from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

It changes how you operate

Ease-of-use

Functionality

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Ease-of-use
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Quality
Pros

Easy to set up and use . Customer satisfaction was through the roof after we changed most of our paperwork from being manually singed to handled online .

Cons

Documents signed with RightSignature aren't necessarily accepted everywhere you have business dealings .

Review Source: Capterra
 

Mboswobeni from Tornilans Atlas
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Worry not about Printing Document

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I love it and recommend to all that work with document needs to be sign to use it

Pros

This helps us to signed document online without even printing out and send it to you clients.

Cons

Signing document online is one of best benefit to get because we no longer worries about extra charges of printing signing with pens and scan.

Review Source: Capterra
 

Teodora from 411 Locals
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

RightSignature review by Teodora

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

I recommend this product to all companies who do an online business!

Pros

Great for our business needs! It is the fastest way to receive signed authorization by client, you can upload any form and send it to partners/customers to sign. On the other hand when you sign it you get a great preview and when signature is submitted you get an email with a copy of the same automatically. Can be used on all devices.

Cons

No disadvantages with this product! Some customers get concern about signing docs online, however safety is great so they have nothing to worry about

Review Source: Capterra
 

Jose from ALTEUM
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Right Signature review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
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Value for Money
Value

I will definitely recommend this software, specially with companies that need a lot of signatures to collect.

Pros

I believe that this is a top of the market kind of software, I personally use it on the insurance industry and it is really helpful.

Cons

I actually have not found anything wrong with this software

Review Source: Capterra
 

Dima from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Simplifies paperwork .

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

With RightSignature signing documents online has never been easier .You can customize your documents as needed and after that it's very easy to have them taken care of by customers .

Cons

I would love to see a more complicated identity verification process .It will enable the product to be taken seriously at more places.

Review Source: Capterra
 

TIMMETRIA from Diabolo
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Paper free easy

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It made my life easier. I don't like filling out a stack of paper work. This service makes to process easy and comfortable. I've signed paperwork right from my phone.

Pros

I like the service it provides. It's hassle free!

Cons

There's nothing to dislike about this software.

Review Source: Capterra
 

Tihomir from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Ease of handling paperwork .

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Previously customers constantly complained signing all our forms took too long and was bothersome .That's no longer a problem with RightSignature as everything can be done easily and quickly online .

Cons

Gets a bit pricey if you need it for a large number of users

Review Source: Capterra
 


August 2018

August 2018

quick and simple way to get documents signed

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Solid tool that does one thing well.

Pros

Clean UI, very intuitive to use. All the requisite options are available for navigating the document. You get the option to signing using your mouse or just using text. After signing, they will allow you to download the document or have it emailed to you.

Cons

If you choose to sign using the mouse, the mouse input is not sensitive enough to draw a halfway decent signature. However this could be largely a function of the mouse input.

Review Source: Capterra
 

Anthony from Lutz and Carr CPAs, LLP
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Use for Clients to Sign E-File Authorization Forms for Tax Returns

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

It is great, but comparable websites like Docusign offer the same service. Phone compatibility could be better.

Pros

The email updates when all people on the document sign the PDF

Cons

You cannot save a contact list/have the software memorize names or email addresses

Review Source: Capterra
 

Danny from Nordstrom Accounting Services
Number of employees: 1 employee Employees number: 1 employee

August 2018

August 2018

Great Document Signature Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.

Cons

The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.

Review Source: Capterra
 

Georgi from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Simplification

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

RightSignature helps get paperwork done quickly and environmentally friendly .The customization options permit you to make your forms look exactly like you want them to .

Cons

I feel there should be added security steps towards a confirmation .it's currently only an email confirmation , which is one of the reasons the forms aren't accepted everywhere .

Review Source: Capterra
 

Trevor from HubSpot
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2018

August 2018

Get documents signed instantly from anywhere

Ease-of-use

Functionality

Product Quality

Ease-of-use
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Pros

If you're still using paper documents in order to get a legally binding signature, RightSignature is a game-changer. Electronic documents sent with RightSignature are easy for recipients to review and sign.

Cons

Signing on a mobile device is a bit of a headache: The recipient may need to download a special-purpose app.

Review Source: Capterra
 

Kaloyan from taxback.com
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Wonderful tool .

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

RIght Signature makes converting customers that much easier . Paperwork that would otherwise take hours to complete can now be done online for minutes, making the process easier for everybody.
A simply essential software to have in this day and age .

Cons

I find it a bit costly for it's fairly limited usage .There are cheaper options on the market .Other than that ,there isn't really anything to complain about .

Review Source: Capterra
 


July 2018

July 2018

Used for sending documents for signature securely.

Ease-of-use

Functionality

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Value for Money

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Great and easy tool for sending documents for signature securely.

Pros

It is very easy to use and can allow for multiple signatures and other data to be filled in electronically. Sending files is a breeze.

Cons

No auto save functionality which can be annoying when you need to back out for something and you assume it will keep your info.

Review Source: Capterra
 


June 2018

June 2018

RightSignature is great to tell me what is going on with a deal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

I like sending my contracts through RightSignature because it tells me when someone has looked at my proposal and how many times.

Cons

Right now, I can't say anything bad about RightSignature in the few months I have used it but so far so good from my experience.

Review Source: Capterra
 

Erin from ParkWhiz

June 2018

June 2018

Use this software to send contracts of all varying types.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Support
Pros

Allows for the user to send contracts to anyone, even if they don't have an account. It allows for you to send reminders or for a contract to expire after a certain time period if unsigned. Allows for the user to keep all contracts organized, so you know if the other party has viewed or signed the contract you sent. Not directly from the software but there is a lot of other software that integrates this software so this makes it slightly easier to work on contracts with other parties. When sending similar contracts the software allows for you to impose the required boxes that were previously used. It also allows for the users to create templates to make it easier to send repeat contracts. The software keeps contract senders updated whenever a contract is viewed and signed and even sends a completed copy all by email.

Cons

Depending on the price it limits the amount of users that can be on a business account, so it makes it slightly annoying when the users are maxed out and more people need to have access.

Review Source: Capterra
 

Tsvetelina from Taxback
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

Powerful E-Signature Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
Value
Support
Pros

The user friendly design allows you to sign any forms with a few clicks! The forms preparation is very simple as well.
I like that once you sign the form you get confirmation email with PDF attachment of the signed document.
RightSignature is flexible and well integrated with our CRM.

Cons

Some of my customers have issues with the confirmation emails. I found no other cons of this service.

Review Source: Capterra
 
 
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