GetResponse

RATING:

4.2

(496)

About GetResponse

GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. GetResponse's powerful email marketing software includes AI-enhanced content creation tools, professional templates, easy-to-use desig...

GetResponse Pricing

Free plan starting at $0, higher plans starting at $19.00 monthly for up to 1,000 contacts and unlimited monthly email sends.

Starting price: 

$19.00 per month

Free trial: 

Not Available

Free version: 

Available

Powerful, simplified tool to send emails, create pages, and automate your marketing.
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GetResponse Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for GetResponse

1 - 5 of 474 Reviews

Rebecca

Marketing and Advertising, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

GetResponse Review: Simple, Great Pricing & All Around User Friendly.

User Profile

Jose Eduardo

Verified reviewer

Accounting, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

getresponse the software that will help you increase your sales by 50%.

very happy as it made me reach 1m dollars in 2 years, in my course store business.

PROS

Hi,I am a frequent user as I have a business selling courses and the software helped me to bill 1m dollars in these 2 years because it helped me to get my potential customers to buy my courses,as well as it helped me this software will help you to have more sales,believe me it is better than other alternatives like clickfunnels as it costs less than 15 dollars a month compared to their competition,what are you waiting for!

CONS

nothing, since it is better to use templates, everything is already implemented so that your sales will be boosted.

Reason for choosing GetResponse

its more complete interface and more varied content, but above all the cost per month is much lower.

Reasons for switching to GetResponse

because it has all the necessary tools and at an affordable cost.

Vendor Response

Hi Jose! Thanks for taking the time to leave a review. Your feedback is important to us! -Taylor

Replied May 2021

User Profile

fabian

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

My Getresponse Review

I absolutely love Getresponse and I use it daily. I easily design my marketing campaigns and even get customers to my landing page with the built in advert creator for Facebook and Google. My business cannot run without Getresponse.

PROS

Getresponse is a complete marketing automation tool. You don't need any other platforms. You can host your website, build beautifull landing pages, capture leads, place adverts in social media and google, and send unlimited emails to your list.

CONS

The only thing I can think of is that there are cheaper autoresponders on the market. However, these cheaper autoresponders do not provide the functionality and ease of use of Getresponse.

Reason for choosing GetResponse

Getresponse had a whole lot more value to offer than the others. Email marketing is included and no need for smtp accounts. No hosting required as Getresponse has hosting. Landing pages are included which you normally have to design through wordpress or other hosting.

Reasons for switching to GetResponse

Getresponse had more integrations with other software and more functionality to build an automated campaign on one platform.

Vendor Response

Hi Fabian! Thanks for taking the time to leave such a detailed review! We really appreciate your feedback. We'd love to collect more insights from you. If you're interested, please send us an email to social@getresponse.com! -Taylor

Replied August 2021

Bledar

Information Technology and Services, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2024

Bad service with bad support

As soon as i saw the overall features I did regret the yearly plan purchase and asked them to cancel and refund, which they did not. I do not know where the trial is or starts as they claim but i wasn't offered a trial period for that plan, the payment was taken right away. They are just scammers used by scammers and spammers. Stay away before they force you to use their services.

PROS

At the time seemed as a reasonable choice

CONS

Paid account had little to no additional services compared to the free version. Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch. Upgrading to a larger account was very costly. Most of their IP ranges are in shady blacklists or in paid whitelisting services. It seems like you are growing your list for them not for your business!

Reasons for switching to GetResponse

bad people with bad attitude are not good for business!

Vendor Response

Hi Bledar, We're truly sorry to hear about your disappointing experience with GetResponse. Your feedback is invaluable to us, and we're committed to addressing your concerns. We apologize for any confusion regarding our features and payment processes. We strive to provide transparent pricing and clear trial options. Your satisfaction is our top priority, and we would appreciate the opportunity to make things right. Please contact us directly at social@getresponse.com, and we'll do our utmost to resolve any issues you're facing. Thank you for bringing this to our attention. Best, Mariana

Replied May 2024

Renly

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

A Powerful Marketing Solution For Business

PROS

I like that GetResponse is an all in one marketing solution From lead management, campaign management to email marketing and automation, this product has it all.

CONS

No cons as GetResponse offers all marketing features we need.

Vendor Response

Hi Renly, Thank you so much for your glowing review! We appreciate you taking the time to share your positive experience with us. It's fantastic to know that our platform covers all your marketing needs. If you have any questions or suggestions for us, please don't hesitate to reach out. We're here to support you every step of the way. Best, Mariana

Replied February 2024